LYRA PERALTA
Dubai
Summary
Highly skilled professional with a strong background in administrative efficiency and client services excellence. Demonstrates exceptional ability to work under pressure, coupled with proficiency in computer literacy and online collaboration tools. Adept at social media marketing and known for good communication skills and discretion handling sensitive information. Career goal includes leveraging these competencies to enhance organisational productivity and client satisfaction.
Overview
5
5
years of professional experience
Work history
Secretary
Successful Flight and Visa Processing Service
, Philippines
07.2023 - 04.2025
- Utilised Microsoft Office Suite skills to create crisp presentations and detailed spreadsheets.
- Improved client relationships through professional telephone etiquette.
- Handled customer inquiries effectively; increased customer satisfaction rates.
- Streamlined office procedures to increase efficiency.
Account Officer
Lifebank Foundation
, Philippines
03.2023 - 06.2023
- Achieved a streamlined invoicing system with meticulous record-keeping.
- Streamlined the invoice process, eliminated late payment issues.
- Facilitated smooth payroll processing through diligent record maintenance.
- Managed accounts payable and receivable to maintain steady cash flow.
Quality Control
Feliz Premium Manufacturing Incorporated (FPMI)
Clark Freeport Zone, Philippines
01.2022 - 02.2023
- Trained staff in quality control processes improving workmanship.
- Improved project efficiency by implementing stringent quality control measures.
- Inspected finished products for assurance of quality control.
- Enforced quality control standards to maintain product integrity.
Receptionist & Cashier
OVM Buffet Bar & Restaurant
, Philippines
09.2020 - 01.2022
- Handled appointment scheduling to ensure smooth daily operations.
- Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
- Maintained an organised reception area for a professional business environment.
- Assisted with administrative tasks, improving overall functionality of the office.
Education
Bachelor of Arts - Business Administration, Marketing
Pangasinan State University
01.2015 - 1 2019
Secondary -
Doyong National High School
Doyong, San Carlos City, Pangasinan 01.2012 - 1 2015
Primary - undefined
Doyong Elementary School
Doyong, San Carlos City, Pangasinan 01.2005 - 1 2012
Skills
- Can work under pressure
- Computer literate
- Good communication
- Administrative efficiency
- Online collaboration tools
- Client services excellence
- Discretion handling
- Social media marketing
SEMINARS AND TRAININGS
On-the-Job Training in SIGNABANK (Rural Bank of Sta. Ignacia) Camiling, Tarlac, Philippines
September 4, 2018 – November 23, 2018
2018 BA Research Symposium
Bayambang, Pangasinan, Philippines
March 21, 2018
Association of Marketing Educators of the Philippines Mandapat Astrodome, San Carlos City, Pangasinan, Philippines
April 27, 2016
Timeline
Secretary
Successful Flight and Visa Processing Service
07.2023 - 04.2025
Account Officer
Lifebank Foundation
03.2023 - 06.2023
Quality Control
Feliz Premium Manufacturing Incorporated (FPMI)
01.2022 - 02.2023
Receptionist & Cashier
OVM Buffet Bar & Restaurant
09.2020 - 01.2022
Bachelor of Arts - Business Administration, Marketing
Pangasinan State University
01.2015 - 1 2019
Secondary -
Doyong National High School
01.2012 - 1 2015
Primary - undefined
Doyong Elementary School
01.2005 - 1 2012
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