Summary
Overview
Work history
Education
Skills
Personal Data
Training
Timeline
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M. H. Riad Mahroof

M. H. Riad Mahroof

Sri Lanka

Summary

Accomplished IT professional with extensive expertise in configuring and troubleshooting advanced security systems, including ZKT and Honeywell Pro-watch for access control, CCTV, and ANPR systems. Demonstrates strong proficiency in Microsoft Applications and networking, with a proven track record in hardware and software troubleshooting across various devices. Adept at configuring TCP-IP/Voice/LAN/ILO/IDRAC for enterprise projects, showcasing exceptional communication skills across all levels. Career aspirations include advancing in the field of network security management to leverage technical skills for innovative solutions.

Overview

17
17
years of professional experience
4032
4032
years of post-secondary education

Work history

Star Engineer

Anton Oilfield Services
, Iraq
05.2022 - 11.2025
  • Ensured uninterrupted operation of HikVision and ZKT Access Control Systems by performing daily and weekly database checks and backups, monitoring device connectivity, and proactively resolving offline device issues in coordination with Technical Security and Telecom teams.
  • Improved system reliability across multiple field locations (PC, FOC, DS1, DS2, CPF1 & 2, ECP1, ECP2, and Yabani) by providing prompt technical support for access control and CCTV systems, resolving hardware and software issues, and assisting badge office personnel with encoder, camera, printer, and badge-related challenges.
  • Strengthened network and security infrastructure by assisting with Guard1 Plus installations, configurations, licensing, and Active Directory domain integration, while coordinating with technical teams and Asset Coordinators to ensure timely and efficient system deployment.
  • Maintained operational excellence through routine early morning system checks, daily database backups (ZKT, HikCentral, Lenel), and systematic inspection updates, reducing downtime and ensuring data integrity across all access control and CCTV systems.


Star System & Platform -

  • Operate and monitor the Perception Early Warning System (PEWS) – Oilfield Perimeter Security. Apply technical prevention and monitoring methods to enhance perimeter protection and reduce security vulnerabilities.
  • - Huawei FusionCube 1000 – Hyper-Converged Infrastructure for Remote Sites. Trained in the deployment and operation of Huawei FusionCube 1000 to support remote offices and field site IT infrastructure. Perform centralized service rollout, system configuration, O&M management, and troubleshooting through the FusionCube platform.
  • Understand integration of multi-device systems and support optimized private-line and resource utilization.
  • - G2 PARSIFAL for Smart City V5.6 – IoT & Video Analytics Platform - Support operations of PARSIFAL Smart City V5.6 for integrated IoT and VMS data management. Provide technical support for data-driven decision-making and predictive insights in smart city environments. Ensure seamless integration between IoT devices, video management systems, and the Parsifal analytics platform.

Access Control Manager/Radar Engineer/Admin Manager

Defaf Al Khaleej CO.
, Iraq
08.2021 - 05.2022
  • Access Control Manager -
  • Manage all aspects of the Lenel and SMI handheld access control systems and XRS mustering software deployed across the oilfield.
  • Daily interface with the client to advise on all access control matters.
  • Responsible for the maintenance of equipment and ensure fault reporting and servicing.
  • Responsible to produce daily system reports and when required on request.
  • Admin Manager -
  • Ensure all project staff are compliant with paperwork. Ensure all staff are up to date with visa, bloods, MOI, Oilfield passes. Organise renewals with Company Admin department.
  • Monitor and maintain all project employee documentation and records in line with project and company policy.
  • Oversee the Majnoon fixer to ensure all oilfield passes are applied for in a timely manner.
  • Liaise with client journey planners in order to facilitate the movement of DAK and sub-contractor staff to and from the airport.
  • Monitor all travel and proposed leave and liaise with Project Management in order to ensure smooth rotational changes.
  • Ensure client policy is followed onsite in regards to return to work documentation.
  • Liaises directly with the DAK Project Manager in the Operations Centre on a daily basis.

Administration & Maintenance Manager

Serendib Technology Solutions (Pvt) Ltd
, Sri Lanka
06.2016 - 07.2021
  • Delivering and reporting preventive and corrective maintenance according to the operations and maintenance Preventive and Corrective plans
  • Installation, configuration and testing application and hardware for ACS, CCTV & PABX systems
  • Key Roles -
  • Managing stocks of supplies and equipment & planning and undertaking scheduled maintenance
  • Responding to breakdowns, Creating maintenance procedures
  • Ensuring compliance with health and safety legislation, responding to breakdowns
  • Supervising engineering and technical staff
  • Management of office equipment, handling external, internal communication and management systems
  • Managing clerical, other administrative staff and organizing, arranging and coordinating meetings

SIPD – Security Information & Clearance Manager

Royal Dutch Shell
10.2014 - 04.2016
  • A key member of the team that created the Security Information MS Access database system for Majnoon Oil Field which replaced the less efficient MS Excel system. With our efforts, we now have a much-improved method of expediting and managing information in order to maintain governmental field access compliancy measures. This network-based system allows multiple users to work on the system at the same time saving the company time and money.
  • Managing OFP (Oil Field Pass) for all Shell employees and their contractors working in the concession and supervision of the OFP clearance, badging office and visitors pass team making sure everyone within the concession are legal in the field.
  • Managing and supervising daily task allocation and routines for all security information clearance and badging team which also includes quality checks and assurance of OFP approvals (temporary and long term)
  • Key person for data management and protection and providing awareness training to employees within the team.

Site Manager

Restrata Solutions FZ-LLC
03.2013 - 09.2014
  • Responsible for managing two client sites which involved installation, configuration and integration of a specialist security system which consisted Intelligent fiber optics parameter intruder detection system (PIDS) based on fence mounted sensor cable, installation Fixed and PTZ cameras providing surveillance along the perimeter fence, LENEL Access control, Vehicle raising arm barriers, Intercom system, Command and control building.
  • Fair and achievable Budgetary control to monitor and compare the actual results and motivate staff to achieve the objectives of the business – Budgets prepared (Purchase & Labour)
  • Ensured effective management of the day to day operational requirements of the contract in line with client and contractual expectations by leading and managing the site and subcontracting team.
  • Key members for configuration and integration of specialist security system to provide a holistic technology solution to the end user. This also included playing a key role with the installation and commissioning teams on providing technical support.
  • Being the only integration engineer for this major project planning, assisting and supporting the Director of integration with managing daily task allocations and updating on progress and coordinating with key vendors in order to make sure that the systems were installed and configured accordingly and streamlined, accurate and efficient.
  • Key areas of expertise, support and configuration in construction and fit-out of two Command and Control Building (Video Walls, Servers, Workstations, AMX Touch Screen)
  • Installation, configuration and testing application and hardware for following devices;
  • Long-range Electro Optical devices and Acoustic Warning and Deterrence System.
  • Personnel and Baggage Screening, TipNet (TMAS) Client & Server application.
  • Fixed & PTZ (CCTV) closed circuit television surveillance cameras.
  • ANPR System (Automated Number Plate Recognition & Vehicle Tracking System.
  • Honeywell Access control System (Ability to troubleshoot hardware & Application level).
  • High Penetration Vehicle Container X-Ray scanning system and Backscatter Vehicle scanning system.
  • Electronics Road Blockers and Vehicle Raising Arm Barriers.
  • IP Networking Infrastructure.

Operations & Maintenance Engineer (Team Leader)

Olive Group
07.2008 - 12.2011
  • Assisted Line Manager with development of the overall Operations & Maintenance model for the Olive Group within the Middle East.
  • Developed and conducted the weekly and monthly preventive plan base on manufacture recommendations EDR (Engineering Documents Register) Assisted in achieving Qatar Petroleum “Code A” status for operations and maintenance manuals. (CCTV, Access Control, LRAD, ANPR (Automated Number Plate Recognition, Vehicle Screening, Barriers & Blockers and Baggage Screening).
  • Developed and managed specified SPR (Spare Parts Interchangeable Records) documentation on all products Drawings Standards and Specifications and receiving “Code A” status.
  • Delivered and reported preventive and corrective maintenance according to the operations and maintenance Preventive and Corrective plans

Education

Lenel OnGuard 2012 CR2000 -

Lenel System International, Inc

Lenel OnGuard 2012 CR1000 - undefined

Lenel System International, Inc

Degree in Bachelor of Science in Computer Engineer -

Trinity College & University, Dover, Delaware (DE) - USA
12.2004 - 12.2004

Diploma -

Airline Ticketing, Reservations & Marketing
Sri Lanka

Certificate - Amadeus Airline System

International Airline Ticketing Academy
Colombo 07, Sri Lanka

Higher Diploma - Computer Networking

InfoTech Computer Systems (PVT) LTD
Colombo, Sri Lanka
01.2000 - 01.2001

Diploma - Hardware Engineering

InfoTech Computer Systems (PVT) LTD
Colombo, Sri Lanka
01.1998 - 01.1999

General Certificate of Education - Ordinary Level

Alethea School
Dehiwala, Sri Lanka
01.1976 - 01.1988

Skills

  • Communication across all levels, sound knowledge of Microsoft Applications
  • Operating & Configuring – ZKT - Honeywell Pro-watch controlling Access Control, CCTV, ANPR, Vehicle Screening, Baggage Screening, Personnel Screening, Tip-Net Server/Client and Long Range Acoustic Devices
  • ANPR - (Automated Number Plate Recognition) System – Install, configuring and troubleshooting hardware and Applications for Primary, Secondary, Admin & Server Level
  • Configuring - TCP-IP/Voice/Lan/ILO/IDRAC & Enterprise/Wan projects
  • Lenel OnGuard - Hardware & Software Configuration
  • Networking - LAN wired/wireless (ie cabling: Cat 5-Cat6 Straight & Crossover, installing & configuring wireless routers access point, Basic & Advanced
  • Trouble Shooting Hardware - Laptops Computers, Desktops Computers, Servers, Printers, Scanners, ADSL Modems, Wireless ADSL Modems, Access Points, Range Expanders, Domain Networks, Workgroups & Peer to Peer
  • Trouble Shooting Software - Microsoft Applications, Honeywell (ProWatch), Rapiscan (TipNet/TMAS), LRAD

Personal Data

Languages : English, Tamil, Sinhala

Training

  • Nuclear Technology & Innovation (Nuvia Limited) – Radiation Protection (June 2011) Successfully completed the Radiation Protection Training Course
  • BARCO - OL Control & CMS Server (May 2011) Successfully completed the OL Control & CMS – Service Level
  • American Science & Engineering Z-Portal System - Operator/Image Analysis (February 2011) Successfully completed the AS&E Operator/Image Analysis Training Course
  • American Science & Engineering Z-Portal System - Advance (February 2011) Successfully completed the AS&E Advance Training Course
  • American Science & Engineering Omni view System - Operator/Image Analysis (April 2011) Successfully completed the AS&E Operator/Image Analysis Training Course
  • American Science & Engineering Omni view System - Advance (April 2011) Successfully completed the AS&E Advance Training Course
  • LRAD Corporation (Long Range Acoustic Device) Advance (April 2011) Successfully completed the LRAD Advance Training Course

Timeline

Star Engineer

Anton Oilfield Services
05.2022 - 11.2025

Access Control Manager/Radar Engineer/Admin Manager

Defaf Al Khaleej CO.
08.2021 - 05.2022

Administration & Maintenance Manager

Serendib Technology Solutions (Pvt) Ltd
06.2016 - 07.2021

SIPD – Security Information & Clearance Manager

Royal Dutch Shell
10.2014 - 04.2016

Site Manager

Restrata Solutions FZ-LLC
03.2013 - 09.2014

Operations & Maintenance Engineer (Team Leader)

Olive Group
07.2008 - 12.2011

Degree in Bachelor of Science in Computer Engineer -

Trinity College & University, Dover, Delaware (DE) - USA
12.2004 - 12.2004

Higher Diploma - Computer Networking

InfoTech Computer Systems (PVT) LTD
01.2000 - 01.2001

Diploma - Hardware Engineering

InfoTech Computer Systems (PVT) LTD
01.1998 - 01.1999

General Certificate of Education - Ordinary Level

Alethea School
01.1976 - 01.1988

Lenel OnGuard 2012 CR1000 - undefined

Lenel System International, Inc

Certificate - Amadeus Airline System

International Airline Ticketing Academy

Lenel OnGuard 2012 CR2000 -

Lenel System International, Inc

Diploma -

Airline Ticketing, Reservations & Marketing
M. H. Riad Mahroof