Summary
Overview
Work history
Education
Skills
Accomplishments
Languages
Custom
Personal Information
Affiliations
Timeline
Generic
M. Manikandan

M. Manikandan

Tenkasi,India

Summary

Experienced professional with expertise in housekeeping operations, team performance monitoring, and productivity management. Proficient in utilizing MS Office applications, Opera PMS, WINHMS, and Micros to streamline daily activities and ensure operational efficiency. Skilled in cost control, task management, and coordinating training programmes for housekeepers, including developing training materials and onboarding new associates. Adept at handling guest complaints, facilitating meetings, managing linen inventory, and overseeing store ordering processes. Committed to maintaining high standards of service quality while driving team success and operational excellence.

Overview

9
9
years of professional experience
2
2
years of post-secondary education

Work history

Housekeeping Supervisor

The Westin Mina Seyahi beach Resort
Dubai
09.2023 - 01.2025

Housekeeping Executive

Courtyard by Marriott
Madurai
08.2022 - 09.2023

Desk Coordinator and Senior Guest Service Associate

The Ritz Carlton
Bangalore
07.2021 - 07.2022

Senior Guest Service Associate

Fair Field by Marriott
Coimbatore
10.2019 - 05.2021

Guest Service Associate and Desk Coordinator

Gokulam Park
Coimbatore
07.2018 - 09.2019

Industrial Training

The Elanza Hotel
Bangalore
11.2015 - 03.2016

Education

SSLC -

C.P Kamalanathan Hr Sec School
01.2011 - 01.2012

HSC - undefined

C.P Kamalanathan Hr Sec School
01.2013 - 01.2014

Hotel Management and Catering Technology - undefined

Annai Fathima College

Skills

  • Housekeeping Operation
  • MS Office applications
  • Opera
  • Birch street
  • Guest voice
  • Micros
  • Planning
  • Coordinating
  • Directing daily activities
  • Cost control
  • Productivity management
  • Monitoring team performance
  • Training housekeepers
  • Developing training material
  • Facilitating meetings
  • Opera PMS
  • WINHMS
  • Linen Inventory
  • Store ordering
  • Handling Guest Complaints
  • Training new associates
  • Rooms Status checking
  • Task management
  • Laundry Bill Posting

Accomplishments

  • Successfully Completed The Certified Departmental Trainer Program (CDT), 07/07/23
  • Got Star Executive of the Month of March 2023, 03/01/23
  • Task force at Sheraton Grand Resort & Spa Chennai
  • Successfully completed the course of Fire Fighting (CFFT)
  • Completed of Power of Clean - Housekeeping Training Program
  • Commitment to Clean - during COVID 19, 2020

Languages

English
Hindi
Tamil

Custom

I do hereby admit that all the above particulars provided by me are true to the best of my knowledge.

Personal Information

  • Father's Name: S. Madasamy
  • Date of birth: 02/16/97

Affiliations

  • cooking, Bike Travel

Timeline

Housekeeping Supervisor

The Westin Mina Seyahi beach Resort
09.2023 - 01.2025

Housekeeping Executive

Courtyard by Marriott
08.2022 - 09.2023

Desk Coordinator and Senior Guest Service Associate

The Ritz Carlton
07.2021 - 07.2022

Senior Guest Service Associate

Fair Field by Marriott
10.2019 - 05.2021

Guest Service Associate and Desk Coordinator

Gokulam Park
07.2018 - 09.2019

Industrial Training

The Elanza Hotel
11.2015 - 03.2016

HSC - undefined

C.P Kamalanathan Hr Sec School
01.2013 - 01.2014

SSLC -

C.P Kamalanathan Hr Sec School
01.2011 - 01.2012

Hotel Management and Catering Technology - undefined

Annai Fathima College
M. Manikandan