Summary
Overview
Work History
Education
Skills
Languages
Timeline
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M OH AM ED SH ERI F

M OH AM ED SH ERI F

Dubai,UAE

Summary

Dynamic waiter with one year of experience in fast-paced restaurant settings, dedicated to delivering exceptional customer service and enhancing guest satisfaction. Proficient in menu recommendations and ensuring timely food delivery, while effectively collaborating with kitchen staff to maintain order accuracy. Committed to fostering a clean and organized dining environment, and experienced in training new staff on service standards. Strong skills in active listening, public speaking, and effective time management contribute to creating memorable dining experiences.

Overview

3
3
years of professional experience

Work History

Waiter

Amwaj Hotel & Resortes
01.2024 - 01.2025
  • Provided exceptional customer service in high-volume restaurant environment.
  • Facilitated menu recommendations and ensured timely food delivery.
  • Assisted in training new staff on service standards and procedures.
  • Collaborated with kitchen staff to optimize order accuracy and guest satisfaction.
  • Maintained cleanliness and organization of dining area to enhance guest experience.

Cashier

Al Bustan
01.2022 - 01.2023
  • Handled cash, credit, and debit transactions efficiently, maintaining a 99% accuracy rate.
  • Delivered excellent customer service, addressing customer inquiries and resolving complaints professionally.
  • Managed daily cash register balancing and prepared detailed transaction reports.
  • Maintained a clean, organized checkout area to enhance customer experience.
  • Assisted in stock management, including restocking shelves and monitoring inventory levels.
  • Collaborated with team members to ensure smooth store operations during busy periods.

Education

BA - ACCOUNTING

HIGHER INSTITUTE OF ADMINISTRATIVE SCIENCES
egypt
08/2019 - 07/2023

Skills

  • Active Listening
  • Public Speaking
  • Effective Time Management
  • Excellent Customer Service
  • Handling difficult customers
  • Serving techniques
  • Meal recommendation
  • Sales persuasion
  • Patient and calm nature
  • Bill calculation
  • Dining etiquette knowledge
  • Reservation software navigation
  • Silver service experience
  • Service mindedness
  • Special dietary requirements understanding
  • Stock inventory control
  • Restaurant software utilisation
  • Alcoholic beverage serving laws

Languages

Arabic
Native
English
Upper intermediate

Timeline

Waiter

Amwaj Hotel & Resortes
01.2024 - 01.2025

Cashier

Al Bustan
01.2022 - 01.2023

BA - ACCOUNTING

HIGHER INSTITUTE OF ADMINISTRATIVE SCIENCES
08/2019 - 07/2023

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M OH AM ED SH ERI F