Ma. Nicola Diaz
Summary
Health Care Assistant intern student with foundational knowledge and hands-on experience gained through internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Ready to start a career and make meaningful contributions with commitment and drive. Eager to apply skills in a professional setting to positively impact patient care outcomes.
Overview
15
15
years of professional experience
Work History
Executive Driver
Hessa Humaid Alsharaa Advocate
Al Fujairah City, United Arab Emirates
08.2023 - Current
- Managed vehicle inspections regularly to ensure optimal performance and safety compliance standards were met.
- Exhibited excellent multitasking skills, balancing multiple bookings simultaneously while maintaining high levels of service quality.
- Developed strong relationships with lawyers through courteous and personalized service.
- Built a reputation for dependability through consistent availability for both scheduled appointments and on-call requests as needed.
- Provided exceptional customer service, addressing special requests or needs from clients promptly.
- Delivered legal documents to court on time.
Receptionist
Grace and Light Cosmetic Clinic LLC
03.2021 - 02.2023
- Welcome clients as they arrive in the salon and provide them with required information
- Determine clients' needs and suggest workable solutions
- Schedule appointments and ensure that any cancellations or readjustments are taken care of
- Make follow up calls to clients to remind them of their appointments
- Determine which hair stylist will be suitable for a client in question
- Take telephone calls and respond to inquiries put forth by callers
- Take and record clients' contact information in the salon database
- Operate the cash register, take payments for services rendered and issue change and receipts
- Ensure that the cash drawer or register is balanced at the end of the day
- Maintain positive work relationships with vendors to ensure that sufficient salon supplies are available
- Handle salon supplies and equipment inventory activities.
- Submission of Vat filling every 6 months.
Receptionist and Sales Representative
Five Star Salon | First Cosmetics Trading, Fujairah, UAE
Fujairah, UAE
06.2010 - 12.2019
- Meeting or exceeding sales goals.
- Negotiating all contracts with prospective clients.
- Helping determine pricing schedules for quotes, promotions, and negotiations.
- Preparing weekly and monthly reports.
- Giving sales presentations to a range of prospective clients.
- Coordinating sales efforts with marketing programs.
- Understanding and promoting company programs.
- Obtaining deposits and balance of payment from clients.
- Preparing and submitting sales contracts for orders.
- Visiting clients and potential clients to evaluate needs or promote products and services.
- Maintaining client records.
- Answering client questions about credit terms, products, prices, and availability.
- Products promotion and advertising
- Take telephone calls and respond to inquiries put forth by callers
- Take and record clients' contact information in the salon database
- Operate the cash register, take payments for services rendered and issue change and receipts
Education
Diploma - Computer Studies
STI - System Technology Institute
01.2007
High School - undefined
San Miguel National High School
01.2002
GED -
Newton Training Center
Dubai, United Arab Emirates07-2024
Skills
- Knowledge of Microsoft office
- Proficiency with photocopiers, scanners, and projectors
- Accurate data entry
- Inventory and supply management
- Extensive background in the salon industry
- Strong creativity and design skills
- Extensive knowledge of current beauty trends and terms
- Profound ability to understand and follow instructions
- Ability to perform simple accounting procedures
- Document preparation
- Office administration
Timeline
Executive Driver
Hessa Humaid Alsharaa Advocate
08.2023 - Current
Receptionist
Grace and Light Cosmetic Clinic LLC
03.2021 - 02.2023
Receptionist and Sales Representative
Five Star Salon | First Cosmetics Trading, Fujairah, UAE
06.2010 - 12.2019
High School - undefined
San Miguel National High School
Diploma - Computer Studies
STI - System Technology Institute
GED -
Newton Training Center