MA. NICOLE OLANO
Beshir Adi Consultancy
Al Rigga, Dubai,UAE
4
years of post-secondary education
8
years of professional experience
Customer-focused professional with a solid background in client relations and strong communication capabilities. Manages multiple tasks effectively while maintaining high client satisfaction. Demonstrates leadership in team settings and utilises fast typing skills and Microsoft Office expertise to enhance administrative efficiency. Knowledgeable in graphic design using Canva for B2C marketing initiatives, aiming to contribute to organisational success and build lasting client relationships.
Work history
Client Relation Executive
10 Months- Cultivated strong relationships with clients, enhancing satisfaction and loyalty
- Acted as the primary point of contact for clients, facilitating communication with internal departments
- Handle client inquiries and resolve issues professionally and efficiently
- Coordinate with operations, finance, and technical teams to ensure smooth service delivery
- Developed reports, proposals, and client updates to provide clear insights and progress
Sales Executive
4 Months- Achieved sales targets, driving revenue growth through strategic client engagement
- Managed customer accounts and follow-ups, ensuring satisfaction and retention
- Promoted products and services to potential clients, enhancing brand awareness
Hostess / Front Desk Receptionist
1 Year 4 MonthsStore Admin
1 YearStore Admin Assistant
1 Year 6 MonthsCall Center Representative
10 MonthsStore Admin
6 MonthsService Crew
9 MonthsSkills
Client services
Client Onboarding
B2C sales
Microsoft Office (Excel
Word
PowerPoint)
Effective communication
Appointment Management
Multitasking & Time Management
Ability to Work Under Pressure
Team leadership
Flexibility in task handling
Typing skills
Graphic design
Education
Diploma - Computer Literacy Programming
Timeline
Client Relation Executive
Beshir Adi Consultancy
11.2025 - 09.2026Read More
Sales Executive
Kobet Technology DMCC
04.2025 - 08.2025Read More
Hostess / Front Desk Receptionist
the Cheesecake Factory
09.2023 - 01.2025Read More
Imus Computer College
Diploma from Computer Literacy Programming
01.2022 - 01.2023Read More
Store Admin
Chowking
01.2022 - 01.2023Read More
Store Admin Assistant
Chowking
06.2021 - 12.2022Read More
Call Center Representative
iQor Company
07.2020 - 05.2021Read More
Store Admin
Mcdonald’s
12.2019 - 06.2020Read More
Service Crew
Mcdonald’s
02.2019 - 11.2019Read More
Bacoor National High School
01.2018 - 01.2021Read More