Ma. Allura Antonio
Ras Al Khaimah
Summary
Antonio Admin/Receptionist Professional and friendly admin with 4+ years of experience organizing and managing administrative functions for office employees and private business owners. Dedicated as Secretary with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Secretary
Analytics - Ziad Geryes +971 58 688 1142
09.2022 - Current
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Created and updated records and files to maintain document compliance.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Booked airfare, hotel, and ground transportation to coordinate office travel.
Private Personal Assistant
Philip Myles Ridgway - Marcura FZE - Vice President
09.2019 - 08.2021
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Preserve excellent levels of internal and external customer service.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Used discretion when handling confidential information.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Displayed absolute discretion at handling confidential information.
Education
AMCA Certified Assistant Nurse -
Strongpoint Institute
Bachelor of Science - Nursing
Dr. Yanga College Inc
2010
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Pulong Buhangin National High School
2009
Skills
- Private Personal Assistant
- Philip Myles Ridgway, UAE
- 2019 – present
- Preserve excellent levels of internal
- And external customer service
- Working knowledge of various
- Computer software programs (MS
- Office, CRM)
- Organize and schedule
- Appointments and meetings
- Reply to email & telephone inquiries
- Carry out administrative duties
- Such as filing, typing, copying
- Binding, scanning, etc
- Implement clerical duties and
- Administrative processes
- Customer Service
- Email Management
- Finance
- Microsoft Office
- Issue Response and Resolution
- File Management
- Time Management
- Document and File Management
- Meeting Support
Timeline
Secretary
Analytics - Ziad Geryes +971 58 688 1142
09.2022 - Current
Private Personal Assistant
Philip Myles Ridgway - Marcura FZE - Vice President
09.2019 - 08.2021
AMCA Certified Assistant Nurse -
Strongpoint Institute
Bachelor of Science - Nursing
Dr. Yanga College Inc
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Pulong Buhangin National High School
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