Summary
Overview
Work history
Education
Skills
Languages
Timeline
AssistantManager
Ma.Consolacion Mercado

Ma.Consolacion Mercado

Abu Dhabi,UAE

Summary

Proactive receptionist cum secretary with proven track record in effecient ly managing front office responsibilities and providing comprehensive secretarial support. Adept at handling a high volume of calls and emails while ensuring professional and costumer-friendly experience. Proficient in serving the needs of executives, maintaining an organized and well-maintained tidy workspace. Displays attention to detail and a commitment to creating professional and comfortable work environment.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work history

Secretary

Al Wathba Marionnet L.L.C.
Abu Dhabi, UAE
10.2017 - Current
  • Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events.
  • Updated files and records with precise system navigation.
  • Screened and directed incoming phone calls and distributed correspondence effectively.
  • Maintained accurate and up-to-date databases containing confidential information.
  • Welcomed arriving visitors and directed to appropriate meeting rooms.
  • Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
  • Drafted and distributed professional business letters and email correspondence.
  • Received and placed telephone calls to clients and prospective clients.
  • Addressed inquiries and responded via email or telephone follow-up.
  • Organised and maintained filing system for easy staff access.
  • Processed incoming and outgoing parcels and correspondence for staff.
  • Scanned and uploaded documents into digital filing system.
  • Offered continuous assistance with photocopying, scanning and basic clerical support to help staff maintain smooth workflow.
  • Maximised team productivity by maintaining adequate levels of office supplies.
  • Kept office spaces organised and workflows streamlined for team success against challenging daily objectives.

Education

Bachelor of Science in Criminolgy - Criminal Justice

University of Iloilo
Philippines
06.1994 - 04.1996

Bachelor of Science in Elementary Education - Education

Binalbagan Catholic College
Philippines
06.1992 - 03.1994

Training Course(12 Weeks) - Microsoft(Word/Excel/Powerpoint) Secretarial Course

Filipino Institute
Abu Dhabi, UAE
10.2017 - 12.2017

Skills

  • Filing experience
  • Database management
  • Excel proficiency
  • Letter writing
  • General bookkeeping
  • Office supply management
  • Technical documentation management
  • Multi-line phone systems
  • File closures
  • Outlook diary management

Languages

English
Fluent

Timeline

Secretary

Al Wathba Marionnet L.L.C.
10.2017 - Current

Training Course(12 Weeks) - Microsoft(Word/Excel/Powerpoint) Secretarial Course

Filipino Institute
10.2017 - 12.2017

Bachelor of Science in Criminolgy - Criminal Justice

University of Iloilo
06.1994 - 04.1996

Bachelor of Science in Elementary Education - Education

Binalbagan Catholic College
06.1992 - 03.1994

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Ma.Consolacion Mercado