Oracle
Madhu Pillai
HR Officer
Dubai
Summary
Goal-oriented Human Resources Specialist with Number years of experience in training protocol development and policy implementation. Strong financial acumen with demonstrated success in budget development and adherence. Accomplished in analyzing company needs and developing long-term solutions to meet personnel objectives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.
Organized Human Resources Officer with Number years of experience in Branch operations. Adept at managing a team of Number soldiers and personnel with close supervision and accurate reporting. Dedicated to thorough logistics and an expert in Branch HR policies.
Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across Industry company environments.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
HR Officer
Marmum Dairy Farm
Dubai
2018.10 - Current
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Provided thoughtful and engaging new employee onboarding presentations to energize workforce and set organizational expectations.
- Coordinated employee placements and administrative details.
- Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
- Conducted check-ins with employees to assess workplace health and personnel engagement.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Completed human resource operational requirements by scheduling and assigning employees.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Supported talent acquisition and allocation procedures by facilitating targeted recruitment campaigns.
Business Development Officer
Al Shamil Food Stuff Trading Llc
Dubai
2016.10 - 2018.01
- Delivered campaigns to solidify new client opportunities and generate new business.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Built relationships with colleagues to facilitate teamwork, cooperation and success.
- Collaborated with sales and marketing departments to support project rollout.
- Consistently exceeded quotas through penetration of new accounts.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Generated new business with marketing initiatives and strategic plans.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Kept detailed records of daily activities through online customer database.
- Contributed to event marketing, sales and brand promotion.
- Stayed current on company offerings and industry trends.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Completed daily outbound calls, up to Number hours per day.
- Developed, maintained and utilized diverse client base.
- Set and achieved company defined sales goals.
- Trained new employees on customer service, money handling and organizing strategies.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Presented professional image consistent with company's brand values.
- Contributed to team objectives in fast-paced environment.
- Exceptional computer skills
- Worked independently with minimal supervision.
- Attended monthly sales meetings and quarterly sales trainings.
Office Administrator
Milan Group
Sharjah
2008.07 - 2016.08
- Supported office manager with proactive correspondence management, document coordination and customer relations.
- Interacted with customers by phone, email or in-person to provide information.
- Produced high-quality communications for internal and external use.
- Delivered clerical support by handling range of routine and special requirements.
- Assisted with coordination and hosting of company events.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Trained new employees on administrative procedures, company policies and performance standards.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Organized, facilitated and participated in community service efforts.
- Edited documents to improve accuracy of language, flow and readability.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
Education
Master Of Industrial Relations And Personal Management - Industrial And Organizational Psychology
Dr Punjab Rao Desmuke Institute of Technology And
Maharashtra India 2002.03 - 2004.04
Bachelor Of Commerce - Accounting And Business Management
Nagpur University
Maharashtra India 1999.03 - 2002.04
Skills
Disease and chronic condition knowledge
Accomplishments
- Supervised team of Number staff members.
Software
Sage
TNA
MS office
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
HR Officer
Marmum Dairy Farm
2018.10 - Current
Business Development Officer
Al Shamil Food Stuff Trading Llc
2016.10 - 2018.01
Office Administrator
Milan Group
2008.07 - 2016.08
Master Of Industrial Relations And Personal Management - Industrial And Organizational Psychology
Dr Punjab Rao Desmuke Institute of Technology And
2002.03 - 2004.04
Bachelor Of Commerce - Accounting And Business Management
Nagpur University
1999.03 - 2002.04
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