Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Certification
Timeline
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Madhuri Rao

Madhuri Rao

Dubai

Summary

Experienced professional dedicated to delivering exceptional quality and service. Recognized for outstanding performance throughout a decade in the industry. Committed to excellence, bringing expertise and dedication to every endeavor.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Business Consultant

One Step Corporate Service Provider
11.2024 - Current
  • Assisting clients with company formation services including Mainland, Freezone, and Offshore structures
  • Handling the complete process for trade license issuance and renewals
  • Managing visa applications and related documentation for clients
  • Providing end-to-end customer service, ensuring high client satisfaction and support
  • Coordinating with internal departments and government authorities for smooth processing
  • Developed complete business plans and operational strategies for new and existing business.
  • Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
  • Led restructuring of organization internal processes, resulting in improved performance.

Sales Admin

Renault India Pvt Ltd
07.2018 - 03.2024
  • Formulated and implemented comprehensive training strategies to enhance skill sets of new and existing staff, ensuring adherence to industry best practices
  • Efficiently allocated resources across concurrent audits, delivering detailed progress reports to the group auditor
  • Fostered strong relationships through effective coordination with Renault India Pvt Ltd representatives
  • Successfully addressed customer grievances, ensuring order modifications for punctual deliveries
  • Oversaw inventory control to maintain optimal stock levels
  • Directed the delivery team to guarantee seamless handover of new vehicles to customers
  • Administered Pre-Delivery Inspection (PDI) processes to uphold quality standards
  • Compiled and submitted daily, monthly, and quarterly performance reports to the Business Head
  • Drove sales initiatives for the Canteen Stores Department (CSD), contributing to revenue growth

Brand Champion

Jaguar Land Rover
05.2017 - 06.2019
  • Proactively engaged with existing and prospective clients to drive upselling opportunities for vehicles
  • Fostered and maintained customer relationships utilizing consultative sales strategies to achieve personal sales targets
  • Executed promotional activities to capture customer interest and differentiate from competitors
  • Conducted thorough competitive analysis to enhance vehicle upselling potential

Admin/Trainer

Kanchana Hyundai
10.2013 - 04.2017
  • Strategically developed and implemented long-term training programs for employee skill enhancement and best practice adoption
  • Supplied comprehensive training materials to reinforce learning objectives
  • Monitored and reported on trainee progress, forecasting completion timelines effectively
  • Expertly managed delivery operations and customer complaint resolution

Team Leader

Kanchana Hyundai
10.2013 - 04.2017
  • Led and motivated sales team to surpass individual goals, contributing to overall group targets
  • Executed targeted planning and marketing strategies for successful vehicle upselling

Sales Consultant

Kanchana Hyundai
10.2013 - 04.2017
  • Proactively engaged with existing and prospective clients to drive vehicle upsell opportunities
  • Fostered strong customer relationships using consultative sales approaches to achieve personal sales objectives

Education

Diploma - Human Resource Management

WESTERN INSTITUTE OF TECHNOLOGY
01.2013

Diploma - Business Administration

WESTERN INSTITUTE OF TECHNOLOGY

Skills

  • SALES
  • REPORT MANAGEMENT
  • CO-ORDINATION
  • ORDER AND STOCK MANAGEMENT
  • Solution implementation
  • Business development
  • Staff mentoring
  • Strategic development
  • Training proficiency
  • Business planning
  • Performance improvement
  • Negotiation

Languages

English
Hindi
Kannada
Tulu

Personal Information

  • Passport Number: X4440095
  • Date of Birth: 02/18/92
  • Nationality: Indian
  • Marital Status: Married
  • Visa Status: Tourist Visa

Certification

  • Certified Sales Consultant – Hyundai Motors India Limited, 2015
    Recognized for excellence in sales performance and product knowledge.
  • Best Sales Support – Renault Mangalore, 2022
    Awarded for outstanding support in driving sales and customer satisfaction.
  • Circle of Excellence – Enoch Renault (Mangalore & Udupi), 2023
    Honored for exceptional performance and contribution to regional dealership success.

Timeline

Business Consultant

One Step Corporate Service Provider
11.2024 - Current

Sales Admin

Renault India Pvt Ltd
07.2018 - 03.2024

Brand Champion

Jaguar Land Rover
05.2017 - 06.2019

Admin/Trainer

Kanchana Hyundai
10.2013 - 04.2017

Team Leader

Kanchana Hyundai
10.2013 - 04.2017

Sales Consultant

Kanchana Hyundai
10.2013 - 04.2017

Diploma - Business Administration

WESTERN INSTITUTE OF TECHNOLOGY

Diploma - Human Resource Management

WESTERN INSTITUTE OF TECHNOLOGY
Madhuri Rao