Mae Lyn Isidro
Receptionist Cum Admin
Dubai
Summary
Highly organized and accomplished well-versed in monitoring market conditions and changes to promote options to customers. Gifted in building connections, demonstrating products and maintaining consistent sales. Persuasive negotiator with forward-thinking and performance-oriented nature.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Sales Executive
Tricolour Properties LLC
Dubai
02.2023 - Current
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Coordinated appointments to show tenants and buyers prospective homes.
- Developed new business and managed new and existing clients.
Receptionist Cum Admin Assistant
Tricolour Properties LLC
Dubai
02.2022 - 01.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained confidentiality of information regarding clients and company.
- Corresponded with clients through email, telephone, or postal mail.
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained visitor log for entering and leaving facility for security purposes.
- Handled cash transactions and maintained sales and payments records accurately.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Scheduled office meetings and client appointments for staff teams.
- Organized, maintained and updated information in computer databases.
House Hold Worker
First Select International Recuitment
Jeddah
11.2018 - 02.2022
- Managed housekeeping scheduling and planning.
- Coordinated daily schedules for family members.
- Operated numerous tools and planned out projects inside and outside of home.
- Swept, mopped and polished non-carpeted floors to maintain streak-free shine.
- Transported children to school, doctor appointments and various activities.
- Tracked expenses, balanced checking account and paid bills on time.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Arranged for extra bedding, linens, towels and furniture to satisfy guests.
Receptionist Administrator
ExpressMobile Solutions ( Accredited service center for cellular mobile phones Asus, Samsung, Huawei
Zambonga
07.2017 - 05.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Handled complaints and questions, and re-directed calls to other team members.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Scheduled initial and return appointments for clients, adhering to internal policies while accommodating individual customer needs.
- Monitored visitor access and maintained situational awareness to promote on-site security and safety.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Acted as first point of contact and set appointments for prospective clients.
Sales Associate
Blue Star Apparel INC. Giordano Philippines
Zamboanga
09.2016 - 04.2017
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Managed returns, exchanges and refunds in accordance with store policy.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Sales Representative
Wrangler Apparel Phillipines
Zamboanga
03.2015 - 06.2016
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and delivered engaging sales presentations to convey product benefits.
- Trained and mentored new sales representatives.
- Developed and implemented sales strategies to increase profits.
Education
High School Diploma -
Talon Talon National High School
Zambonga City Philippines 03.2004 - 03.2008
No Degree - Hotel Restaurant Tourism Management
American Carreer Training Institute
Zamboanga, Philippines 04.2001 -
Skills
Order management
Timeline
Sales Executive
Tricolour Properties LLC
02.2023 - Current
Receptionist Cum Admin Assistant
Tricolour Properties LLC
02.2022 - 01.2023
House Hold Worker
First Select International Recuitment
11.2018 - 02.2022
Receptionist Administrator
ExpressMobile Solutions ( Accredited service center for cellular mobile phones Asus, Samsung, Huawei
07.2017 - 05.2018
Sales Associate
Blue Star Apparel INC. Giordano Philippines
09.2016 - 04.2017
Sales Representative
Wrangler Apparel Phillipines
03.2015 - 06.2016
High School Diploma -
Talon Talon National High School
03.2004 - 03.2008
No Degree - Hotel Restaurant Tourism Management
American Carreer Training Institute
04.2001 -
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