Certified lifeguard with a proven track record of successfully managing high risk situations and maintaining a safe environment for all patrons, eager to contribute to a team focused on safety and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lifeguard
Secure Plus Facilities Management Services.
06.2023 - Current
Performing successful pool rescues, remaining calm and effective under pressure.
Providing clear and concise instructions to patrons regarding safety protocols.
Handling challenging behaviour and misuse of pool facilities with clear, diplomatic communication.
Managing general housekeeping duties around the pool area for a pleasant environment.
Observing swimmers attentively, quickly responding to risks and concerns.
Consistently checking water temperatures, pH and chlorine levels to safeguard swimmers' health.
Maximizing customer satisfaction by greeting guests with courtesy, resolving issues promptly and with enthusiasm.
Collaborating with team to achieve full pool coverage and cleaning procedures.
Education
Diploma - Business Administration
Young Men Christian Association University
Kampala
01.2019
Skills
CPR and first aid certified
Safety awareness
Swimming skills
Rescue techniques
PH testing skills
Chlorine testing skills
Temperature water testing skills
Communication skills
Observation skills
Problem solving
Teamwork skills
Customer service skills
Self motivated skills
Computer application skills
Open water lifeguarding
Languages
English
Certification
International Lifeguard Training Program (ILTP), Ellis & Associates (E & A), Safety Skills Training license number SST 4769, special facility lifeguard majoring in water rescue techniques, AED, CPR and first aid.