Ma. Francia Badilla
Ras Al Khaimah
Summary
Dedicated Office Assistant with strengths in administrative support and communication coordination. Manages office operations to ensure a welcoming environment and streamline processes. Committed to enhancing efficiency and facilitating collaboration among staff, parents, and students.
Overview
10
10
years of professional experience
Work History
Office Assistant cum Bus Attendant
RAK Modern Private School
Ras Al Khaimah, UAE
02.2018 - Current
- Provided administrative support to school management, teachers, and staff.
- Handled incoming calls, emails, and visitor inquiries in a professional manner.
- Managed office supplies inventory and placed orders when necessary.
- Supported admission processes, including form distribution and record keeping.
- Coordinated communication between parents, teachers, and school administration.
- Assisted in organizing school events, meetings, and examinations.
- Ensured the front office area remained organized and welcoming.
- Attending to the buses’ arrival and the dismissal of the students.
Teaching Assistant
Apple Tree Nursery
Umm Al Quwain, UAE
12.2016 - 01.2018
- Assisted the lead teacher in planning and delivering daily lessons.
- Supported students individually and in small groups to enhance learning and understanding.
- Helped prepare teaching materials, worksheets, and classroom resources.
- Monitored student progress and provided feedback to the teacher.
- Maintained classroom discipline and ensured a safe, positive learning environment.
- Assisted with grading assignments, tests, and recording results.
- Supervised students during class activities, recess, and school events.
- Provided additional support to students with special learning needs when required.
- Helped organize school events, meetings, and parent-teacher conferences.
- Performed administrative tasks such as attendance tracking and record keeping.
Cashier cum Waitress
Siam Palace Restaurant
Ras Al Khaimah, UAE
12.2015 - 11.2016
- Greeted customers warmly and presented menus in a friendly, professional manner.
- Took food and beverage orders accurately and relayed them to the kitchen staff.
- Served meals and drinks promptly while ensuring customer satisfaction.
- Handled cash, credit, and digital payments using POS systems.
- Issued receipts, processed refunds, and balanced cash drawers at the end of shifts.
- Maintained cleanliness and organization of dining and cashier areas.
- Addressed customer inquiries, complaints, and special requests efficiently.
- Assisted in setting up tables and restocking service stations.
- Collaborated with kitchen and service staff to ensure smooth operations.
- Followed hygiene, food safety, and restaurant policies at all times.
Education
Certificate of Higher Education - Secretarial 1
Filipino Institute
Ajman, UAESkills
- Office management
- Communication coordination
- Customer service
- Scheduling
- Time management
- Problem solving
- Team collaboration
- Administrative skills
- Reception
- Reception management
- Office equipment operation
Timeline
Office Assistant cum Bus Attendant
RAK Modern Private School
02.2018 - Current
Teaching Assistant
Apple Tree Nursery
12.2016 - 01.2018
Cashier cum Waitress
Siam Palace Restaurant
12.2015 - 11.2016
Certificate of Higher Education - Secretarial 1
Filipino Institute