Magdalene Pracilla
Dubai,UAE
Summary
Results-driven HR professional with expertise in Workday, Oracle HRMS, PeopleSoft, and ServiceNow. Demonstrates strong proficiency in MS Excel and Office Suite, digital forms management, and database administration. Adept at fostering employee engagement and relations while leveraging decision-making aptitude to support organizational goals. Committed to optimizing HR processes and systems to enhance operational efficiency and employee satisfaction.
Overview
22
22
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
HR Analyst (Middle East & GCC) & HR Consultant (NEOM KSA)
AtkinsRe alias
01.2023 - 06.2025
- 1. Employee Onboarding & Offboarding
- Manage the end-to-end onboarding process (offer letters, background checks, contract issuance, new joiner orientation)
- Arrange IT, badge, workstation, and necessary access for new employees
- Conduct exit formalities (clearances, exit interviews, final settlements)
- Update HR systems and records (HRIS, payroll, personnel files) accordingly
- 2. HR Administration & Recordkeeping
- Maintain accurate and up-to-date employee records, database, and filing systems (electronic & paper)
- Process amendments such as promotions, transfers, leaves, salary changes, and terminations
- Generate HR reports, dashboards, and metrics (headcount, attrition, etc.)
- Ensure data privacy and confidentiality of HR records
- 3. Payroll and Benefits Support
- Coordinate with payroll team (internal or outsourced) to provide timely inputs (timesheets, deductions, allowances, etc.)
- Administer employee benefits (health insurance, allowances, statutory contributions)
- Track leave balances, accruals, and ensure leave records are reconciled
- 4. HR Policy & Compliance
- Assist in applying and interpreting HR policies, procedures, and employment legislation (local and regional labor laws)
- Support audits, compliance checks, and ensure HR practices adhere to legal and internal standards
- Liaise with legal / compliance on labor law updates
- 5. Employee Relations & Support
- Serve as a point of contact for employee queries regarding HR policies, procedures, benefits, and processes
- Escalate issues to HR Manager or Business Partner as needed
- Assist in organizing employee engagement, internal events, training, welfare initiatives
- 6. Visa, Immigration & mobility
- Handle work permit, immigration, visa processes for expatriate employees, renewals, compliance
- Liaise with authorities, agencies, and ensure timely renewals and compliance
- 7. HR Projects & Continuous Improvement
- Support HR initiatives and projects (performance management, HR systems implementation, talent reviews, etc.)
- Contribute ideas to improve HR processes, efficiency, automation
HR Specialist Intern (DIH Program)
Lowe’s Services India Pvt. Ltd.
05.2022 - 09.2022
- Supported HR data updates and legal changes in Workday for US employees.
- Triaged and resolved employee queries via ServiceNow related to pay, benefits, and job actions.
- Facilitated case resolution and escalated complex issues as needed.
HR Ops Analyst SME – Data Management
Honeywell Technology Solutions
04.2008 - 10.2013
- Led HR data entry and validation in Oracle for employees and contingent workforce.
- Delivered PeopleSoft training to managers and HR groups; ran complex queries for reporting.
- Maintained data integrity, resolved escalations, and managed HR case volumes.
- Spearheaded SOP development, metric analysis, and performance reporting.
Accounts Assistant
Hindustan Aeronautics Limited
04.2005 - 01.2007
- Processed attendance, VL encashment, PF/OT, shift allowances, and medical claims.
- Handled employee settlements and statutory benefits with accuracy and timeliness.
Process Executive
Infosys Ltd (Progeon India Ltd)
Pittsburgh, USA
04.2003 - 04.2005
- Worked onsite in Pittsburgh (USA) to transition a Private Wealth Management process.
- Handled client data reconciliation and ensured 100% accuracy postoffshore transition.
Education
Postgraduate Diploma - Human Resource Management
Symbiosis Centre for Distance Learning
Bangalore, India 04.2001 - 01.2004
Bachelor of Commerce - undefined
St. Joseph’s College, Bangalore University
Skills
- Workday
- Oracle HRMS
- PeopleSoft
- ServiceNow
- MS Excel & Office Suite
- Digital Forms
- Employee relations understanding
- Decision-Making aptitude
- Employee engagement
- Database management
- Employee Relations
Awards & Achievements
Bronze Award – Data Administration Excellence (Honeywell), Star Performer & Individual Excellence Awards – Honeywell, Extra Miler Award – Infosys (Onsite transition success), Recognized for SOP development, cross-training plans, and Lean 5S adherence
Core Competencies
- - HR Operations & Shared Services
- - HRMS: Workday, PeopleSoft, Oracle HRMS
- - Onboarding & Offer Management - Visa & Immigration Coordination
- - SLA & KPI Tracking | Employee Relations
- - Policy Compliance & SOP Development
- - Case Management (ServiceNow)
- - Data Integrity & Audit | Payroll Coordination
- - Cross-functional Team Collaboration
Languages
English
Advanced
Hindi
Intermediate
Tamil
Upper intermediate
Certification
Six sigma greenbelt certified
References
References available upon request.
Timeline
HR Analyst (Middle East & GCC) & HR Consultant (NEOM KSA)
AtkinsRe alias
01.2023 - 06.2025
HR Specialist Intern (DIH Program)
Lowe’s Services India Pvt. Ltd.
05.2022 - 09.2022
HR Ops Analyst SME – Data Management
Honeywell Technology Solutions
04.2008 - 10.2013
Accounts Assistant
Hindustan Aeronautics Limited
04.2005 - 01.2007
Process Executive
Infosys Ltd (Progeon India Ltd)
04.2003 - 04.2005
Postgraduate Diploma - Human Resource Management
Symbiosis Centre for Distance Learning
04.2001 - 01.2004
Bachelor of Commerce - undefined
St. Joseph’s College, Bangalore University