Maged Abouelewa

HSBC - The Hong Kong and Shanghai Banking Corporation Limited

• Revenue Growth: Drive the growth of Direct Channels by increasing sales revenue through the Global Wealth and Personal Banking EDRAS model.
• Acquiring High-Net-Worth Clients – Building strong relationships with affluent clients and onboarding them to HSBC.
• Manage customer contacts through a structured contact plan within a revenue-generating environment, typically involving multiple products and propositions.
• Performance and Compliance: Meet individual MPS and KPIs while maintaining high sales quality standards.
• Regulatory Compliance – Ensuring adherence to banking policies and regulations when dealing with premium clients.
• Collaboration with Internal Teams – Working closely with investment, lending, and other banking teams to enhance the client experience.
• Financial Advisory – Assisting clients in selecting suitable financial products, including investment accounts, loans, and insurance achieve cross-sale and up-sell penetration rates and wealth referrals.

Commercial Bank of Dubai

• Revenue Growth: Drive sales and revenue growth by identifying and acquiring new clients, and cross-selling banking products and services.
• Client Relationship Management: Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and loyalty.
• Sales Strategy: Develop and implement effective sales strategies to meet and exceed sales targets and KPIs.
• Market Analysis: Conduct market research and analysis to identify new business opportunities and stay updated on industry trends.
• Team Collaboration: Work closely with other departments to ensure seamless service delivery and support for clients.
• Compliance and Quality: Ensure all sales activities comply with banking regulations and internal policies, maintaining high standards of sales quality and ethical behaviors.

Abu Dhabi Islamic Bank

• Product Sourcing: Source Islamic finance products to the specified target segment and achieve or exceed assigned targets
• Client Relationship Management: Maintain strong relationships with business entities and individuals where the business is sourced
• Visit potential companies and institutions to finalize business deals within the targeted turnaround time based on ADIB policy and procedure
• Product Knowledge: Maintain full awareness of product knowledge and implement it at all times
• Compliance and Confidentiality: Adhere to stipulated office timings, follow secrecy norms, and maintain data confidentiality
• Prepare and review Standard Credit Applications, ensuring all information is accurate and authentic
• Cross-Selling: Initiate cross-selling of other banking products on a best-effort basis

Abu Dhabi Commercial Bank.

• Customer Satisfaction: Committed to delivering exceptional service and ensuring customers feel valued and appreciated.
• Account Management: Opened new accounts and identified client needs, recommending suitable investment products to help grow their wealth.
• Sales Performance: Consistently met or exceeded sales targets while building authentic relationships with clients.
• Relationship Management: Effectively managed customer relationships, fostering trust and ensuring clients felt confident in their banking decisions.