Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Maged Abouelewa

Maged Abouelewa

Dubai

Summary

Dedicated professional with a passion for building strong relationships and helping clients succeed. Solid foundation in customer engagement, seeking an Account Manager role in the leasing industry. Known for attentive listening and effective collaboration to achieve positive outcomes. Committed to continuous learning and growth, eager to contribute to a supportive team environment that drives business success. Proven track record in optimizing order processing and inventory management as a fulfillment professional. Expertise in logistics coordination, warehouse operations, and customer service for accurate and timely deliveries. Strong focus on team collaboration, adaptability, and achieving tangible results. Excel in fast-paced environments with reliability and organizational skills.

Overview

12
12
years of professional experience

Work History

Fulfillment Officer

HSBC
06.2019 - Current
  • Company Overview: The Hong Kong and Shanghai Banking Corporation Limited
  • Managing digital leads and various business channels like premier direct, inbound and outbound, working to connect with customers and meet their needs efficiently
  • Applying my operational management skills to support teams in verification, onboarding and fraud prevention, helping to ensure smooth process and appositive experience for everyone involved
  • Consistently exceeding performance standards while delivering quality results, all while building strong relationships with both collogues and customers
  • Skillfully cross-selling retail and wealth products, engaging with customers in a genuine way to understand their needs and enhance their overall experience with the company
  • The Hong Kong and Shanghai Banking Corporation Limited

Senior Sales Officer

CBD
11.2016 - 06.2019
  • Company Overview: Commercial Bank of Dubai
  • Engaged with potential clients, including expats and UAE nationals, encouraging them to transfer buyouts while sharing my knowledge about investment options that could really benefit them and help increase revenue
  • Focused on providing excellent service to expat clients, advising them on investments to help them reach their goals, and regularly participated in company training to stay current on the best practices and products available
  • Commercial Bank of Dubai

Islamic Finance executive

ADIB
06.2015 - 09.2016
  • Company Overview: Abu Dhabi Islamic Bank
  • Led direct sales efforts to both Arabic and English-speaking clients, where was on promoting bank products and services, building strong relationships with existing customers and actively working to grow new customer base
  • Scheduled and attendant client meetings, taking the time to understand their unique needs so that I could provide tailored solutions and resonate
  • Consistently met and suppressed monthly and annual sales targets, using my solid product knowledge to recommend investment that not only benefitted my clients but also helped increase revenue for the bank
  • Abu Dhabi Islamic Bank

Sales Executive

ADCB
03.2013 - 06.2015
  • Company Overview: Abu Dhabi Commercial Bank
  • Dedicated to keeping customers happy by delivering outstanding service and ensuring they feel valued
  • Opened new accounts and identified client needs, recommending investment products to help them grow their wealth
  • Regularly met or exceeded sales goals while building genuine relationships with clients
  • Managed customer relationships effectively, fostering trust so clients felt comfortable with their banking decisions
  • Abu Dhabi Commercial Bank

Education

Bachelor of Economics -

6th October High Institute For Economics
Cairo, Egypt
05.2011

Skills

  • Email Management
  • Microsoft PowerPoint Proficiency
  • Analytical Problem Solving
  • Sales Proficiency
  • Effective Cross-Sales Strategies
  • Strategic Negotiation Expertise

Languages

Arabic (Native)
English

Timeline

Fulfillment Officer

HSBC
06.2019 - Current

Senior Sales Officer

CBD
11.2016 - 06.2019

Islamic Finance executive

ADIB
06.2015 - 09.2016

Sales Executive

ADCB
03.2013 - 06.2015

Bachelor of Economics -

6th October High Institute For Economics
Maged Abouelewa