Maged Muhammad
Merchandiser Cum Driver
Dubai
Summary
- Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic.
- Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Driver
Dubai Taxi Corporation
Dubai
2023.04 - Current
- Coordinated efficient routes to avoid delays and optimize schedules.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Followed all relevant traffic laws and safety regulations.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Merchandiser
Dimo General Trading
Dubai
2020.10 - 2023.03
- Verified products appeared at correct locations in proper quantities.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Established strong vendor relationships to maintain and support business.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Created interior displays to promote products in alignment with corporate sales objectives.
Sales Executive
Elgesre For Trading & Agencies
Cairo
2016.01 - 2020.09
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Developed and implemented account management plans to establish customer satisfaction.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
Customer Service Representative
Vodafone Egypt
Cairo
2014.08 - 2015.12
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services, and company information.
- Utilized customer service software to manage interactions and track customer satisfaction.
Data Entry Clerk
Vodafone Egypt
Cairo
2013.06 - 2014.08
- Sorted documents and maintained organized filing process.
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Organized, sorted, and checked input data against original documents.
- Developed and maintained databases to store customer information.
- Verified accuracy of data entered into system to produce error-free reports.
Sales Representative
Elbolty Auto Spare Parts Importer
Cairo
2009.10 - 2013.04
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Negotiated contracts with clients and developed relationships with key personnel.
Education
Bachelor of Arts - English Language And Literature
Cairo University
Cairo 2006.09 - 2011.07
Skills
Customer rapport
Route logs
GPS and route planning
Vehicle inspections
Planogram design
Vendor relations
Merchandising plan creation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Driver
Dubai Taxi Corporation
2023.04 - Current
Merchandiser
Dimo General Trading
2020.10 - 2023.03
Sales Executive
Elgesre For Trading & Agencies
2016.01 - 2020.09
Customer Service Representative
Vodafone Egypt
2014.08 - 2015.12
Data Entry Clerk
Vodafone Egypt
2013.06 - 2014.08
Sales Representative
Elbolty Auto Spare Parts Importer
2009.10 - 2013.04
Bachelor of Arts - English Language And Literature
Cairo University
2006.09 - 2011.07