Maged Muhammad
Merchandiser Cum Driver
Dubai
Summary
- Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic.
- Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Driver
Dubai Taxi Corporation
Dubai
04.2023 - Current
- Coordinated efficient routes to avoid delays and optimize schedules.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Followed all relevant traffic laws and safety regulations.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Merchandiser
Dimo General Trading
Dubai
10.2020 - 03.2023
- Verified products appeared at correct locations in proper quantities.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Established strong vendor relationships to maintain and support business.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Created interior displays to promote products in alignment with corporate sales objectives.
Sales Executive
Elgesre For Trading & Agencies
Cairo
01.2016 - 09.2020
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Developed and implemented account management plans to establish customer satisfaction.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
Customer Service Representative
Vodafone Egypt
Cairo
08.2014 - 12.2015
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services, and company information.
- Utilized customer service software to manage interactions and track customer satisfaction.
Data Entry Clerk
Vodafone Egypt
Cairo
06.2013 - 08.2014
- Sorted documents and maintained organized filing process.
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Organized, sorted, and checked input data against original documents.
- Developed and maintained databases to store customer information.
- Verified accuracy of data entered into system to produce error-free reports.
Sales Representative
Elbolty Auto Spare Parts Importer
Cairo
10.2009 - 04.2013
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Negotiated contracts with clients and developed relationships with key personnel.
Education
Bachelor of Arts - English Language And Literature
Cairo University
Cairo 09.2006 - 07.2011
Skills
Customer rapport
Route logs
GPS and route planning
Vehicle inspections
Planogram design
Vendor relations
Merchandising plan creation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Driver
Dubai Taxi Corporation
04.2023 - Current
Merchandiser
Dimo General Trading
10.2020 - 03.2023
Sales Executive
Elgesre For Trading & Agencies
01.2016 - 09.2020
Customer Service Representative
Vodafone Egypt
08.2014 - 12.2015
Data Entry Clerk
Vodafone Egypt
06.2013 - 08.2014
Sales Representative
Elbolty Auto Spare Parts Importer
10.2009 - 04.2013
Bachelor of Arts - English Language And Literature
Cairo University
09.2006 - 07.2011