MAGESH ARUMUGAM
DUBAI,UAE
Summary
Dedicated and results-oriented Sr. Pricing Executive with a strong track record of optimizing RFQ processes and driving successful bid responses. Proven ability to create effective pricing strategies, maintain data quality, and ensure compliance while enhancing customer satisfaction and turnaround times
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Senior Pricing
Transworld LLC
Dubai, UAE
05.2022 - Current
- Successfully managed the pricing process for RFQs, consistently achieving a high hit rate and ensuring RFQ turnaround within customer timelines
- Pricing analysis in order to identify the pricing trend based on market price
- Negotiating with the networking agents for the better prices
- Daily and weekly discussion with the GCC sales team towards pricing requirements
- Daily follow up with the customer for the pricing offered based on the requirements and assisting the sales with the feedback for further conversation
- Continuously identified and implemented process improvement topics to enhance efficiency and competitiveness
- Supporting agents globally to improvising processes to increase the quality, timeliness, and response rate based on customer requirements.
Pricing and CSE CO-Ordinator
CP World LLC
04.2021 - 04.2022
- Perform competitor analysis on similar products and services
- E2E shipments handling from origin to destination
- Responsible for all pricing quotes for all new and current business based on the business
- Providing feedback on and report competitive pricing activities in the markets
- Receiving, reviewing, processing, and setting the rates that meet customer needs and trade objectives, directly working with sales to meet the customers' rate needs within company guidelines and gather competitive information.
Senior Process Associate
Agility Logistics – Shipa Freight
01.2018 - 03.2021
- Rate Analysis, negotiation with the competitors
- On-boarding of all existing India SME customers in Shipa Freight from Agility
- Assisting sales and training them on the product to on-board their customer into Shipa Freight
- Continuously innovate and adopt best practices with a view of achieving workforce efficiency and standardization of process
- Weekly call with the Stakeholders, RM to review the sales weekly performance.
Sales and Customer Service coordinator
CP World Group LLC Dubai
02.2014 - 09.2017
- Freight negotiation with Shipping Lines and Airlines
- Coordinating with representatives for both sea and air shipping, obtaining rates, and providing client quotations in accordance with the instructions of the respective Sales
- Engaged with customers to effectively build rapport and lasting relationships
- Coordinating with the operations team to ensure smooth execution of the shipment up to the delivery to the client, in most cases
Specialist-Liner Operations
Maersk Global Service Center
03.2010 - 11.2013
- Worked for the cargo control team in APA LOC and handling Singapore/Australian/NZ and Bangladesh ports as a Location LOC-Coordinator
- Checking with Empty Equipment desk to on the empty loadings and advising terminal to make necessary arrangements to avoid a long stay of containers in the port
- Preparing Complete Discharge, Load List & Special Cargo Manifest and submit to Terminals, Planner & Vessel
- Approve and Handle exceptions with stipulated guidelines
- Report and resolve the discrepancies by continuous follow-up and inform subsequent port to proceed with operations.
Education
Bachelor of Commerce - B.com (Corp Sec) - Commerce
Patrician College
Chennai 04.2006 - 05.2009
Skills
- Customer service
- RFQ Management
- Negotiation
- Pricing Strategy
- Team Collaboration
- Process improvement
- Time Management
Languages
English
Fluent
Tamil
Native
Personal Information
- Father's Name: Arumugam. M
- Date of birth: 05/23/88
- Nationality: Indian
- Marital status: Married
Custom
I hereby declare that all the above-furnished details are true to my knowledge and Accurate.
References
References available upon request.
Timeline
Senior Pricing
Transworld LLC
05.2022 - Current
Pricing and CSE CO-Ordinator
CP World LLC
04.2021 - 04.2022
Senior Process Associate
Agility Logistics – Shipa Freight
01.2018 - 03.2021
Sales and Customer Service coordinator
CP World Group LLC Dubai
02.2014 - 09.2017
Specialist-Liner Operations
Maersk Global Service Center
03.2010 - 11.2013
Bachelor of Commerce - B.com (Corp Sec) - Commerce
Patrician College
04.2006 - 05.2009
Similar Profiles
ABIN JOSEPH JOHNABIN JOSEPH JOHN
Workshop engineer at TRANSWORLD METALWORKS LLCWorkshop engineer at TRANSWORLD METALWORKS LLC
Nusaiba IbrahimNusaiba Ibrahim
Sales & Service Coordinator at Transworld Metal Works LLC (Lootah Group)Sales & Service Coordinator at Transworld Metal Works LLC (Lootah Group)
Jhona Laguda FerueloJhona Laguda Feruelo
Clam Resolution Specialist (Healthcare Account) at Transworld Systems Customer Service LLCClam Resolution Specialist (Healthcare Account) at Transworld Systems Customer Service LLC