Magna Thapa
Team Leader
Dubai,United Arab Emirates
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Team Leader /Supervisor /Cashier
SUN AND SANDS SPORTS LLC
Mall Of Emirates , DUBAI, UAE
05.2014 - Current
- Develop strategy to help team achieve the targeted goal.
- Identify & provide training based on the needs of each team member.
- Listen to team member feedback.
- Monitor team members participation to ensure that the training provided is being put into use.
- Manage the flow of day-to-day operations.
- Create an environment oriented to trust, open communication, creative thinking. And cohesive team effort.
- Provide the team with a vision of the project objectives.
- Motivate and inspire team members.
- Lead by setting a good example (role model) – behavior consistent with words.
- Coach and help develop team members; help resolve dysfunctional behavior.
- Facilitate problem solving and collaboration.
- Strive for team consensus and win-win agreement.
- Ensure discussions and decisions lead towards closure.
- Maintain healthy group dynamics.
- Encouraging creativity, risk-taking, and constant improvement.
- Ensure that the team members have the necessary education and training to deliver their daily tasks.
- Distribute reports to the appropriate personnel.
Sales Associate
SUN AND SANDS SPORTS LLC
Mirdiff City Center , DUBAI,UAE
05.2012 - 04.2014
- Consistently deliver excellent costumer service.
- Responsible towards maximizing retail sales through product knowledge, costumer service and selling skills.
- Sells retail merchandise and assist costumers with advice on purchases, trial rooms, and product promotions restock fixtures and maintains merchandizing and visual display standard.
- Implement stock control and security procedures and maintains appropriate records as required by company policy.
- Perform as an individual & with the team showing the right skills of team player.
- Advocate company's effort of keeping valued costumers satisfied.
- Coordinate & cooperate enthusiastically with the whole team to have a smooth flow of operation.
- Assist in marketing sales promotion of the company.
- Taking delivery of stock from supplier or warehouse and storing appropriately.
Education
Bachelor of Arts - Geography
Darjeeling Government College
Darjeeling, West Bengal. INDIA 05.2006 - 05.2008
Skills
Able to commit a short notice to time during busy trading periods
Confident, analytical, adaptable, hard working and sincere
Disciplined, devoted, patient
Good service relation skills
Good public relation skills
Persuasive, motivating, quick learner, result oriented
Constantly striving for self development
Having excellent command over English language in verbal and written
Physically fit and able to work around for long periods as well as do lifting
Trainings
- Service training from Sun and Sands Sports, U.A.E Dubai.
- Adidas product knowledge training from Adidas Company.
- Meet and greet training from Sun and Sands Sports (LLCC)
Technical Skills
- Basic computer skills (Microsoft Office)
- Good knowledge about internet access.
PERSONAL DETAILS
Fathers Name: Gopal Singh Thapa
Date of Bith: 05/05/1986
Marital Status: Single
Nationality: Indian
Language Known: English,hindi,nepali
Visa Status: Employment
Visa Expiry: 04/09/2024
Timeline
Team Leader /Supervisor /Cashier
SUN AND SANDS SPORTS LLC
05.2014 - Current
Sales Associate
SUN AND SANDS SPORTS LLC
05.2012 - 04.2014
Bachelor of Arts - Geography
Darjeeling Government College
05.2006 - 05.2008