Magna Thapa
Team Leader
Dubai,United Arab Emirates
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Team Leader /Supervisor /Cashier
SUN AND SANDS SPORTS LLC
Mall Of Emirates , DUBAI, UAE
05.2014 - Current
- Develop strategy to help team achieve the targeted goal.
- Identify & provide training based on the needs of each team member.
- Listen to team member feedback.
- Monitor team members participation to ensure that the training provided is being put into use.
- Manage the flow of day-to-day operations.
- Create an environment oriented to trust, open communication, creative thinking. And cohesive team effort.
- Provide the team with a vision of the project objectives.
- Motivate and inspire team members.
- Lead by setting a good example (role model) – behavior consistent with words.
- Coach and help develop team members; help resolve dysfunctional behavior.
- Facilitate problem solving and collaboration.
- Strive for team consensus and win-win agreement.
- Ensure discussions and decisions lead towards closure.
- Maintain healthy group dynamics.
- Encouraging creativity, risk-taking, and constant improvement.
- Ensure that the team members have the necessary education and training to deliver their daily tasks.
- Distribute reports to the appropriate personnel.
Sales Associate
SUN AND SANDS SPORTS LLC
Mirdiff City Center , DUBAI,UAE
05.2012 - 04.2014
- Consistently deliver excellent costumer service.
- Responsible towards maximizing retail sales through product knowledge, costumer service and selling skills.
- Sells retail merchandise and assist costumers with advice on purchases, trial rooms, and product promotions restock fixtures and maintains merchandizing and visual display standard.
- Implement stock control and security procedures and maintains appropriate records as required by company policy.
- Perform as an individual & with the team showing the right skills of team player.
- Advocate company's effort of keeping valued costumers satisfied.
- Coordinate & cooperate enthusiastically with the whole team to have a smooth flow of operation.
- Assist in marketing sales promotion of the company.
- Taking delivery of stock from supplier or warehouse and storing appropriately.
Education
Bachelor of Arts - Geography
Darjeeling Government College
Darjeeling, West Bengal. INDIA 05.2006 - 05.2008
Skills
Able to commit a short notice to time during busy trading periods
Trainings
- Service training from Sun and Sands Sports, U.A.E Dubai.
- Adidas product knowledge training from Adidas Company.
- Meet and greet training from Sun and Sands Sports (LLCC)
Technical Skills
- Basic computer skills (Microsoft Office)
- Good knowledge about internet access.
PERSONAL DETAILS
Fathers Name: Gopal Singh Thapa
Date of Bith: 05/05/1986
Marital Status: Single
Nationality: Indian
Language Known: English,hindi,nepali
Visa Status: Employment
Visa Expiry: 04/09/2024
Timeline
Team Leader /Supervisor /Cashier
SUN AND SANDS SPORTS LLC
05.2014 - Current
Sales Associate
SUN AND SANDS SPORTS LLC
05.2012 - 04.2014
Bachelor of Arts - Geography
Darjeeling Government College
05.2006 - 05.2008
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