Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic
MAHA ASLAM

MAHA ASLAM

DUBAI,UAE

Summary


I am a highly motivated and hardworking individual who demonstrates strong work ethics. I am seeking a challenging

position in accounting & finance, admin, sales coordinator, and customer service department of your company, where I can

apply my knowledge to contribute to the company’s goals and objective throughout my past 5+ years’ experience.

Overview

14
14
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Customer Services Representative / Administrator

Al SEHAM PROJECT MANAGEMENT
DUBAI, UAE
08.2022 - Current


Al Seham Project Management is specialize in planning, coordinating, and executing projects according to specific requirements and constraints, Duties includes as follows,

  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Manage large amounts of incoming phone calls, Identify and assess customers' needs to achieve satisfaction.
  • Work with customer service manager to ensure proper customer service is being delivered, Monitor Project Progress

and Set Deadlines, Solve Issues That Arise, Manage the Money.

Accountant

VELOCHE CONTRACTING & TECHNICAL SERVICES LLC
DUBAI, UAE
05.2020 - 07.2022


Veloche is known for its professional and fast service for both the field of exhibition and interiors. It design and build functional interior fit-out and exhibition stands that make powerful signature statements. Duties includes as follows,

  • Payroll management of the company a total of more than 100 employees
  • Maintain all Suppliers & Client separate files as per company name.
  • Prepare monthly profit & loss sheets of all accounts, Prepare cheques for Building Material suppliers & subContractor, Preparing accounts receivable and payable reports,
  • Prepare Quarterly Vat File.
  • Prepare all projects post show to analyze total percentage of profit,.
  • Monthly Sale Tax Invoice and dispatch them,
  • Make Follow-up calls and email for collecting the money, Bank Reconciliation, weekly petty cash and expense report.
  • Handling Customer Complaints, Answer Customer Question, Update Customer Record.

Class teacher

AL FATIMA PRIMARY SCHOOL
LAHORE, PAKISTAN
01.2010 - 09.2013


  • Collected, analysed and tracked data on student progress.
  • Tracked student attendance and performance, intervening early in concerning issues.
  • Created lesson plans and scheduled each day to promote maximum student learning and enrichment.
  • Set up lesson materials, bulletin board displays and demonstrations.
  • Offered counselling to help students deal with academic, personal, or behavioural issues.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.
  • Worked with other teachers and administrators to evaluate and revise elementary school programmes.
  • Updated course materials, content and delivery.
  • Supported students to identify problems impeding education.
  • Taught students important points to prepare for examinations and assessments.

Education

MSC Accounting & Finance - Finance

THE UNIVERSITY OF LAHORE
PAKISTAN
05.2014 - 09.2016

Skills

  • Problem-solving
  • Invoice processing
  • Cash handling
  • Team Leadership
  • POS Systems
  • Administrative support
  • Outstanding customer service
  • Work experience in the field of accounting software’s as Tally, QuickBooks s and customized ERP software

    Microsoft Excel, Word & Power Point

Languages

English
Advanced (C1)
Urdu
Native

Certification

Bachelor of Education (B.ED)

(Level-5-Diploma in Education and Training, Certificate in Special

Education Need Certified from KHDA & UK) Dubai, UAE

Timeline

Customer Services Representative / Administrator

Al SEHAM PROJECT MANAGEMENT
08.2022 - Current

Accountant

VELOCHE CONTRACTING & TECHNICAL SERVICES LLC
05.2020 - 07.2022

MSC Accounting & Finance - Finance

THE UNIVERSITY OF LAHORE
05.2014 - 09.2016

Class teacher

AL FATIMA PRIMARY SCHOOL
01.2010 - 09.2013
MAHA ASLAM