MAHAMMED ASHRAF
Q POINT Mazaya 7,UAE
Summary
- I can better help the employees in learning new strategies and ideas for the growth of the company . Looking for obtaining a leader position within an organization where my accomplished education and demonstrated abilities will help to teach and motivate people while maintain accomplishments and interests.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Assistant manager
McDonald's
Dubai, UAE
06.2021 - Current
- Demonstrated excellent communication skills between management and crew to ensure all tasks were completed in timely manner
- Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews , preparing and completing action plans; implementing production, productivity quality and customer-service standards resolving problems; completing audits, identifying trends, determining system improvements, implementing change.
- Trained staff on best practices to achieve optimal productivity.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Cashier
sheikh parvez grocery
Dubai, UAE
03.2020 - 04.2021
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Delivered outstanding customer care with proactive sales and listening skills.
- Greeted customers entering store and responded promptly to customer needs.
- Resolved customer complaints and answered queries about store products.
Education
Bachelor of Commerce -
Milagres Degree college
Mangalore /2016 - /2019
PUC -
Mangalore one college
Mangalore /2014 - /2016
SSLC -
Govt PU college
voggaSkills
- Customer service- Teamwork
- Conflict Resolution -Communication
- problem Solving -Delegation
- decision Making
- Inspiring leadership
Languages
English
Fluent
Hindi
Fluent
kannada
Fluent
Malayalam
Advanced
COURSES
- Diploma in Computer and Financial Accounting
- completed basic food safety
- crew trainer class
- Shift leader foundation class
Certification
Certified Person in charge with merit
Timeline
Assistant manager
McDonald's
06.2021 - Current
Cashier
sheikh parvez grocery
03.2020 - 04.2021
Bachelor of Commerce -
Milagres Degree college
/2016 - /2019
PUC -
Mangalore one college
/2014 - /2016
SSLC -
Govt PU college