MAHEEN AFZAL
CABIN CREW
Peshawar city,Pakistan
Summary
Experienced and adaptable professional with expertise in international travel operations, including ticketing systems, luggage handling, and baggage handling techniques. Demonstrates discreet and diplomatic behaviorsalongside cross-cultural sensitivity to ensure exceptional passenger care. Proficient in passport checks, cabin cleaning efficiency, and managing time changes effectively during long-haul flights. Committed to maintaining high standards of self-discipline while delivering seamless travel experiences.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work history
Lead Cabin crew
Fly Jinnah
Peshawar, Pakistan
04.2023 - 08.2024
- Assisted with passenger boarding, luggage stowage, and seating arrangements for smooth flight operations.
- Collaborated effectively with other crew members to provide seamless service, improving overall flight experience.
- Participated actively in pre-flight briefings, gaining awareness of relevant details about the journey ahead for better preparedness.
- Fostered good relationships with passengers from diverse cultural backgrounds promoting an inclusive atmosphere onboard.
Cabin Crew
Air Blue
Peshawar, Pakistan
04.2021 - 11.2023
- Attending pre-flight meetings to understand each Flight Attendant's duty and position during the flight
- Demonstrating the safety procedures professionally
- Monitoring the cabin frequently throughout the flight
- Supplying in-flight entertainment to passengers
- Maintaining composure and assisting passengers during emergencies
- Greetings passengers as they board and exit the plane and helping them settle into their seats
- Responded promptly to passenger queries or complaints displaying excellent problem-solving skills for customer satisfaction improvement.
- Maintained composure under pressure while handling multiple responsibilities on long-haul flights resulting in high-quality service delivery.
Education
BS - Economics
Shaheed Benazir Bhutto Women University
Pakistan 04.2019 - 04.2021
F.A - Arts
Gov.t Girl's Secondary School Begum Shahab Ud Din
Peshawar03.2019
Matric -
Gov.t Girl's Secondary School Begum Shahab Ud Din
Pakistan03.2017
Skills
- Discreet and diplomatic behaviour
- Cross-Cultural sensitivity
- Experience with long-haul flights
- Ticketing system knowledge
- Luggage handling capabilities
- International travel experience
- Baggage handling techniques
- Cabin cleaning efficiency
- Adaptability to time changes
- Passport check expertise
- Passenger care principles
- Self-discipline
Languages
English
Fluent
Urdu
Fluent
Pashto
Fluent
Hindko
Advanced
References
References available upon request.
Affiliations
- My hobbies are drawing and colouring
- I am interesting at Cooking
Timeline
Lead Cabin crew
Fly Jinnah
04.2023 - 08.2024
Cabin Crew
Air Blue
04.2021 - 11.2023
BS - Economics
Shaheed Benazir Bhutto Women University
04.2019 - 04.2021
F.A - Arts
Gov.t Girl's Secondary School Begum Shahab Ud Din
Matric -
Gov.t Girl's Secondary School Begum Shahab Ud Din
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