An efficacious leader, expert in implementing locally relevant strategies globally with a proven track record of driving exceptional growth for both B2C & B2B environment. Highly influential and e-commerce/tech-savvy with a proven ability to communicate and influence people at all levels. Exceptional at building strong relationships with cross-functional teams, external partners to deliver suitable product solutions to driver business growth. Highly effective seasoned professional with over two decades of experience of successfully delivering innovative solutions that enhance market/channel relevancy, improve sourcing and distribution modalities, and increase product offerings for global audiences. My expertise lies in forging and propelling strategic playbooks that navigate the competitive landscape and interlink multiple workstreams to deliver growth. I held leadership roles at Expedia Group, where I spearheaded global product supply initiatives, led new business development and strategic account management partnerships, and defined API connectivity roadmaps. I have also spearheaded several transformative initiatives, enhancing organisation wide efficiency to deliver exponential growth and unique partner experiences.
• Forging and propelling a long-term growth strategic playbook that navigates the competitive landscape and interlinks multiple workstreams.
• Owning and driving Product Supply Strategy to drive optimal revenue opportunity via different Sales distribution channels.
• Delivered a new bookable white label solution for Abu Dhabi, brining all key hotels and experiences together under one umbrella while driving continuous improvements, automation, and simplification in sourcing and distribution modal and improving market/channel relevancy.
• Co-leading booking platform RPF to bring in a relevant and the best-in-class technology to support future growth of business.
• Providing influential leadership across the business while leading a culturally diverse, high-performing team through effective coaching and mentoring.
• Ensuring budgets and financial KPIs are achieved to drive sustainable growth.
• Spearheaded global product supply initiatives and delivered a record-breaking (over 3000%) increase in product offerings worldwide, through innovative supply sourcing strategies, resulting in triple-digit revenue growth within 3 years.
• Led global new business development and strategic account management partnerships at Expedia Group, while strengthening relationships with C-level decision makers.
• Developed and executed a globally relevant locally new product/partner acquisition and account management playbook strategy to increase effectiveness and revenue.
• Defined API connectivity roadmap for each strategic partner, leading MVP roadmap and execution with Tech Product and engineering team
• Led revamp of airport transfer products, Including partnering with Uber while leading backend platform E2E migration.
• Developed and executed E2E strategy for global business development and account management.
• Led cross-functional teams to ensure successful implementation of strategic partnerships and initiatives.
• Developed exceptional talent globally while providing coaching and mentorship to global teams,
• Fulfilled all GM responsibilities for Expedia's Dubai office.
•Aided senior leadership by recommending strategy and offered corrective action recommendations for improvements.
• Led the EMEA/APAC account management team to establish Expedia as the leading brand in the activities/experiences marketplace.
• Coached and guided team members to optimize performance with b2b partners, ensuring top-notch service delivery.
• Managed key supply partnerships, including global strategic accounts, to maximize revenue and enhance consumer and partner experience.
• Reporting to MD, and being part of Leadership team, Led the operations at Globetrotters Travel & Tours, ensuring smooth service delivery of travel products while maximizing staff productivity.
• Managed operational budgets to maintain financial control and governance.
• Contributed to the development and implementation of sales and operational strategies as part of the senior management team.
• Developed and maintained relationships with travel agencies in north India to drive business growth for Qantas Airline.
• Implemented strategic initiatives to expand the existing network and onboard new partners.
• Achieved a 50% increase in sales revenue through effective negotiation and collaboration with key stakeholders.
MBA - Sales & Marketing