Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

MAHENDRA CHOZHAN

Senior AI Program manager
Dubai

Summary

Results-driven Technical AI Program Manager with 13 years of global experience leading enterprise-scale AI, software, and digital transformation programs across banking, IT, renewables, and industrial sectors. Experienced in delivering Generative AI, Conversational AI, Computer Vision, and IoT solutions, managing multi-million-dollar portfolios, and driving measurable business value. Skilled in C-suite engagement, strategic road mapping, and change management, with a proven record of aligning cross-functional teams to deliver complex initiatives on time and at scale.

Overview

13
13
years of professional experience
4
4
Certifications

Work History

Project Manager – AI Initiatives

RAKBANK
Dubai
01.2024 - Current
  • Delivered the bank’s first Conversational AI program, driving cross-functional collaboration across business, product, and technology teams.
  • Directed multiple complex program rollouts, managing CUG releases, progress tracking, risk resolution, and ensuring delivery within critical timelines.
  • Built strong cross-functional alignment by acting as the primary liaison between business stakeholders and technical teams, ensuring clarity and accountability.
  • Drove Agile ways of working by leading end-to-end ceremonies (scrums, retros, steering committees) and embedding delivery discipline across teams.
  • Proactively identified risks and delivery gaps, applied technical depth to evaluate trade-offs, and flagged hidden issues early to prevent escalations.
  • Embedded discovery practices and backlog refinement into the development cycle, ensuring well-defined requirements and continuous delivery of business value.

Senior Program Manager – Platform Development

CONCERT AI
Bangalore
01.2023 - 01.2024
  • Partnered with Senior Directors to optimize team utilization and efficiency, while streamlining ticketing systems to enhance customer support operations and responsiveness.
  • Directed the development of “Concert Hall”, a unified product delivery and insights platform, integrating AI and analytics for enhanced customer success operations.
  • Partnered with cross-functional teams to drive platform adoption and align technical capabilities with strategic goals.

Head – Project Development & Delivery

INDUSTRY AI (BLP GROUP)
Bangalore
01.2019 - 01.2023
  • Worked closely with the CEO to drive company strategy, overseeing growth planning, pricing, market positioning, and customer targeting. Influenced key strategic decisions to accelerate business expansion and market impact
  • Led a team of 22 professionals delivering AI, Computer Vision, and IoT solutions for clients such as Bangalore International Airport, Unilever, Tata Power, JSPL.
  • Defined and executed AI use cases, proposals, and phased delivery roadmaps aligning with client business goals.
  • Drove digital transformation projects for steel, FMCG, and automotive sectors, managing end-to-end scope, procurement, contracting, and stakeholder engagement.
  • Delivered advanced analytics, predictive maintenance, energy optimisation, and computer vision deployments.

Project Manager & Controller – Renewable Energy

STATKRAFT INDIA
Bangalore
01.2016 - 01.2019
  • Worked closely with the COO on project delivery, procurement, and continuous reporting, while managing teams, contracts, and operational execution to ensure timely and efficient outcomes.”
  • Managed CAPEX and OPEX renewable projects, ensuring on-time, high-quality, and safe delivery.
  • Led cross-functional teams for multi-million dollar projects enhancing sustainability goals.

Assistant Manager – Projects

MAHINDRA SUSTEN (M&M Group)
Mumbai
01.2013 - 01.2016
  • Executed large-scale solar projects under stringent government PPA deadlines, ensuring 18 MM INR cost savings through efficient delivery.
  • Recognised for high safety, quality, and on-time execution standards.

Education

BE - Electrical & Electronics Engineering

Anna University
India
01.2013

Project Management Certifications -

Rochester University, International Institute of Learning
01.2017

Harvard Leadership Program -

HarvardX
01.2024

MicroMasters - Operations Management, Strategy, Corporate Finance

IIM Bangalore
01.2018

Skills

  • Technical Program Management & AI Delivery

  • Generative AI (LLMs, Context Management, Evaluation)

  • Agile & Hybrid Delivery (Scrum, OKRs, Sprint Execution)

  • Cross-Functional Leadership (Engineering, Product, Design)

  • Executive Stakeholder Engagement & Communication

  • Roadmap Planning, Risk & Dependency Management

  • Conversational AI, Computer Vision & IoT Solutions

  • Process Design, Scaling & Continuous Improvement

  • Product Discovery & Strategic Alignment

Tools: Azure DevOps, JIRA, Confluence, Smart sheets

Certification

Lean Six Sigma Green Belt

Accomplishments

  • Delivered ₹5MM savings in AI-powered computer vision implementation for airport projects.
  • Awarded Best Employee of the Year (2022 & 2023) for exceptional delivery and leadership.
  • Received Best C&I Project of the Year (2015) at Mahindra Susten.
  • Served as IET (UK) Student Chapter President.

Timeline

Project Manager – AI Initiatives

RAKBANK
01.2024 - Current

Senior Program Manager – Platform Development

CONCERT AI
01.2023 - 01.2024

Head – Project Development & Delivery

INDUSTRY AI (BLP GROUP)
01.2019 - 01.2023

Project Manager & Controller – Renewable Energy

STATKRAFT INDIA
01.2016 - 01.2019

Assistant Manager – Projects

MAHINDRA SUSTEN (M&M Group)
01.2013 - 01.2016

MicroMasters - Operations Management, Strategy, Corporate Finance

IIM Bangalore

BE - Electrical & Electronics Engineering

Anna University

Project Management Certifications -

Rochester University, International Institute of Learning

Harvard Leadership Program -

HarvardX

Similar Profiles

CREATE PROFILE
MAHENDRA CHOZHANSenior AI Program manager