Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
AccountManager
Mahendra Pandey

Mahendra Pandey

Dubai United Arab Emirates,India, Kanpur

Summary

To utilize my technical skills and provide a professional service to customers by applying and honing my knowledge and working in a challenging and motivating working environment.

Overview

3
3
years of professional experience
2
2
years of post-secondary education

Work history

Waiter

Mara Lounge Restaurant, Dubai Mall
Dubai, United Arab Emirates
02.2023 - Current

• Welcome each guest with a smile and friendly greeting.
• Help Customers with orders by explaining dishes and drinks and making recommendations
• Coordinate Food Orders Timely Serve To Guests Table
• Chek with the guest regarding the satisfaction of the meal
• Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
• Complete closing duties, including restocking items, turning off lights, etc.
• Maintain our high food safety and sanitation standards. Clean and reset tables.

• Handling Cash

Guest service associate

Taj Hotel & Convention Center
Uttar Pardesh Agra, India
03.2022 - 11.2023

• Greeting and seating customers.
• Taking orders from customers and entering them into the computer system.
• Serving food & Beverages To Guest Table
• Answering Questions About Menu Items
• Handling customer complaints
• Processing payments and making change for customers.
• Cleaning tables and maintaining a clean dining area.

Job Training

Taj Mahal Hotel
Lucknow, India
08.2021 - 01.2022

Duty and responsibility
• Answer room service phone line and take guest orders following
• Set tables, trays according to type of food ordered and the hotels service standards.

• Delivered Food & Beverages To Guest Room
• Check in with guests to ensure satisfaction with each food course and/or beverages.
• Responsible for cleaning and removing the trolleys/trays from guest rooms and corridor.

Industrial Training

Madhubhan Resort & Spa
Gujrat Anand city, India
11.2020 - 08.2021

Education

High School -

Nehru Children High Secondary School
India Uttar Pradesh Kanpur
04.2015 - 03.2016

One Year Diploma -

KHAJURAHO INSTITUTE OF HOTEL MANAGEMENT AN
India Uttar Pradesh Kanpur
08.2019 - 07.2020

Skills

Communication

Teem Work

Hard Working

Customer service

Leadership

Languages

English Hindi
Advanced

Affiliations

  • Photography
  • Traveling

Accomplishments

Guest Appreciation Latter


Timeline

Waiter

Mara Lounge Restaurant, Dubai Mall
02.2023 - Current

Guest service associate

Taj Hotel & Convention Center
03.2022 - 11.2023

Job Training

Taj Mahal Hotel
08.2021 - 01.2022

Industrial Training

Madhubhan Resort & Spa
11.2020 - 08.2021

One Year Diploma -

KHAJURAHO INSTITUTE OF HOTEL MANAGEMENT AN
08.2019 - 07.2020

High School -

Nehru Children High Secondary School
04.2015 - 03.2016
Mahendra Pandey