Mahesh Singh
Dubai,United Arab Emirates
Summary
Retail professional with 14 years of experience in driving revenue growth and enhancing store performance. Proven track record in establishing a strong selling and service culture while ensuring operational excellence. Skilled in team building and management, with a focus on market trends and customer service. Entrepreneurial mindset dedicated to achieving sales targets and expanding market share.
Overview
16
16
years of professional experience
Work history
Senior Sales Executive
Jawhara Jewellery LLC
International Airport, United Arab Emirates
07.2023 - 09.2025
- Key Responsibilities:
- Provided excellent service to diverse nationality customers, showcasing expertise in fine jewellery and gemstones.
- Managed sales of diamonds, gemstones, and gold jewellery ensuring high customer satisfaction.
- Maintained confidentiality to foster trust and loyalty among clients.
- Trained and motivated staff while monitoring performance and preparing necessary reports.
- Built long-term relationships with customers and generated referrals from existing clients.
Sales Executive
Navrang Jewellery LLC
Gold Souk Dubai, United Arab Emirates
05.2022 - 06.2023
- Key Responsibilities:
- Achieved sales targets through effective stock management and customer engagement strategies.
- Conducted counter sales of gold and diamond gemstones jewellery, enhancing client interactions.
- Redesigned store layout to improve operational flow during counter operations.
- Provided staff training focused on exceptional customer service, promoting repeat business.
Counter Sales Executive
Sparkle Diamond Jewellery
Maharashtra, Mumbai, India
05.2018 - 06.2020
- Key Responsibilities:
- Established rapport with customers to identify current and future requirements.
- Exceeded store budgets by maximizing sales through effective stock and space management.
- Managed counter sales of diamond- 18k gold jewellery with precision.
- Contributed significantly to opening and closing of counters, ensuring operational efficiency.
- Advised on store layout and stock positioning to optimise customer experience.
- Identified promising individuals within the store for career advancement opportunities.
- Managed key client accounts meticulously, ensuring consistent delivery of service excellence leading to nurturing long-term partnerships.
Senior Sales Executive
Mango Apparels Brands
Maharashtra, Mumbai, India
02.2014 - 03.2018
- Key Responsibilities:
- Contributed operational insights and recommendations to strategic plans and reviews.
- Prepared and completed action plans while implementing production and customer service standards.
- Managed cash and card transactions during Store Manager's absence, including petty cash handling.
- Analysed footfall data, conversion rates, product shelf life, and replenishment needs.
- Oversaw store operations alongside Store Manager and four team members.
- Received, processed, and organised shipments to maintain inventory accuracy.
- Restocked low items and ensured compliance with merchandising guidelines.
- Assisted customers in locating items and informed them of promotions to drive sales.
Sales Executive
Raymond Apparel Group Park Avenue Brand's
Maharashtra, Mumbai, India
07.2009 - 01.2014
- Key Responsibilities:
- Delivered exceptional service to achieve high customer satisfaction levels.
- Developed business strategies to attract new customers and increase store traffic.
- Responded professionally to customer complaints and concerns, fostering loyalty.
- Created promotional material and designed in-store displays to enhance visibility.
- Managed store display guidelines to maintain brand standards.
Education
Higher Secondary Certificate -
Viva College
MumbaiSkills
- Team leadership and coaching
- Revenue generation and target achievement
- Negotiation skills
- MS Office proficiency
- Up-selling techniques
- Customer relations
LANGUAGES
Hindi
English
Marathi
Hobbies and Interests
Reading books, Listening music, Play football Cricket
Timeline
Senior Sales Executive
Jawhara Jewellery LLC
07.2023 - 09.2025
Sales Executive
Navrang Jewellery LLC
05.2022 - 06.2023
Counter Sales Executive
Sparkle Diamond Jewellery
05.2018 - 06.2020
Senior Sales Executive
Mango Apparels Brands
02.2014 - 03.2018
Sales Executive
Raymond Apparel Group Park Avenue Brand's
07.2009 - 01.2014
Higher Secondary Certificate -
Viva College