MAHILET BEKELE TESSEMA
DUBAI
Summary
Proactive Sales Associate with extensive experience in customer engagement and sales. Proven success in exceeding sales targets, optimizing store visual appeal, and managing cash transactions. Strong skills in product knowledge, upselling, and fostering customer relationships to drive repeat business.
Overview
4
4
years of professional experience
Work History
Sales Associate
Molini
10.2022 - 07.2024
- Greeting and well coming customers
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
Sales Associate
Just Accessoris
06.2021 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Recommended complementary purchases to customers, increasing revenue.
Salesperson
Gofere Sport Wear Brands
02.2020 - 05.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
- Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
- Ensured smooth store operations by assisting with opening and closing procedures, maintaining accurate cash registers, and complying with company policies.
- Increased sales by offering advice on purchases and promoting additional products.
Education
Bachelor of Arts - Accounting
Rift Valley University
EthiopiaA07.2020
High School Diploma -
EBS Computer Training Institute
Ethiopia,06.2018
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Upselling
- Sport product knowledge
- Team Leadership
- Strong Communication and Interpersonal Skills
- Friendly and Helpful
- Expert Sport equipments and accessories
Hobbies
- watching and playing football
- hiking and riding bicycle
- watching ufc fights
- watching fashion events
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Sales Associate
Molini
10.2022 - 07.2024
Sales Associate
Just Accessoris
06.2021 - 08.2022
Salesperson
Gofere Sport Wear Brands
02.2020 - 05.2021
Bachelor of Arts - Accounting
Rift Valley University
High School Diploma -
EBS Computer Training Institute
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