Mahmood El Trabolsi
Dubai
Summary
Organized, dedicated and ambitious professional with excellent attention to detail, and strong leadership skills. Skilled in Product Management, developing & motivating others, analytical thinking, communication, and decision-making
Overview
12
12
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Team Sales Supervisor
MMS Global Art Of living mall
Al Barsha 2 umm suqeim street.
07.2024 - 11.2024
- Providing Training Such Product Knowledge and Company policies and System ( Odoo) .
- Engaging with customers daily to understand their furniture needs and preferences
- Demonstrating excellent product knowledge to effectively communicate the features and benefits of furniture items
- Building long relationship with Customer and interacting with Designers .
- Handling transactions, processing sales orders, and ensuring accurate documentation of customer interactions
- Reporting directly to the Store Manager and providing regular updates on store activities and performance.
- Resolved customer complaints and ensured customer satisfaction
- Collaborating with the management team to enhance store performance and profitability
- Handling customer inquiries and resolving any issues or concerns in a timely and efficient manner
- Assisting customers in making informed purchase decisions by offering personalized recommendations
- Managed inventory, ensuring adequate stock levels and implementing inventory control measures
- Follow up Customer Sheet |After Sales customer feedback | Customer Feedback Throw Google Review.
- Improved customer retention to enhance brand loyalty via excellent customer service skills.
- Assisted customers in placing special orders for full apartment, villas ,Palace.
Senior Sales Executive
EASA SALEH AL GURG GROUP
Chattels & More , MOE , Flagship Store .
10.2018 - 07.2024
- • Providing Training to the new joiner Such Product Knowledge and Company policies and System (SAP) (POS).
- Boosted customer satisfaction with personalised care and follow-ups.
- Managed high-value client accounts, ensuring repeat business.
- Created visually appealing product arrangements, increasing store desirability.
- Maintained clean and organised store environment, ensuring optimal shopping conditions.
- Received positive customer feedback by providing expert style advice.
- Achieved targets consistently while working under tight deadlines.
- Served customers to drive sales and deliver top-quality experiences.
- Performed inventory checks and stock take duties to maintain updated data.
- Consistently achieved Monthly targets to capture [90 to 110 % YTD ]For the past 6 years .
Sales Consultant
AL JASSER Group
Arabian Oud . Dubai Mall , MOE .
01.2015 - 01.2018
- Motivated sales teams to achieve daily store targets.
- Carried out sales floor cleaning, maintaining impeccably high store presentation and hygiene standards.
- Worked closely and proactively with team members to achieve daily, weekly and monthly targets.
- Handled cash and card payments accurately and efficiently .
- Completed stock orders and managed inventory levels.
Fashion Consultant
AL JASSER Group
MacGregor , Midriff City Center , Sahara Mall
01.2013 - 01.2015
- Boosted client satisfaction by offering tailored fashion advice based on individual style preferences.
- Developed strong relationships with clients through excellent communication and customer service skills.
- Enhanced brand image with personalised styling sessions.
- Kept up-to-date with latest fashion trends to provide informed advice to clients.
- Successfully managed team of assistants, promoting a positive work environment through clear communication and mutual respect.
Education
High School Diploma -
Al Mazaya Private school
Sharjah 09.2011 - 09.2012
Skills
- Developing & Motivating others
- Sales & Marketing
- Decision-making
- Analytical Thinking
- Customer Focus
- Customer Service
- Clientele Relationship
- Brand Management
- Driving & achieving results
- Commercial Understanding
- Team Management
- Planning & Organizing
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Certification
- Top Salesperson, 2019
- Elite Club Member, 2019
- Best Online Chatter, 2021
- Top Salesperson, 2021
- Elite Club Member, 2021
- Esag Mentoring Program, 2021
Languages
Arabic
English
Custom
- Developing & Motivating others
- Sales & Marketing
- Decision-making
- Analytical Thinking
- Customer Focus
- Customer Service
- Clientele Relationship
- Brand Management
- Driving & achieving results
- Commercial Understanding
- Team Management
- Planning & Organizing
Timeline
Team Sales Supervisor
MMS Global Art Of living mall
07.2024 - 11.2024
Senior Sales Executive
EASA SALEH AL GURG GROUP
10.2018 - 07.2024
Sales Consultant
AL JASSER Group
01.2015 - 01.2018
Fashion Consultant
AL JASSER Group
01.2013 - 01.2015
High School Diploma -
Al Mazaya Private school
09.2011 - 09.2012
- Top Salesperson, 2019
- Elite Club Member, 2019
- Best Online Chatter, 2021
- Top Salesperson, 2021
- Elite Club Member, 2021
- Esag Mentoring Program, 2021
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