MAHMOOD HUSSAINI SYED
Sharjah
Summary
Accomplished credit card sales officer with extensive experience in sales and customer relationship management at Innovation Group, Dubai. Proven ability to generate leads, enhance customer experience, and optimize sales methods to consistently achieve targets. Expertise in conducting product presentations, managing customer relationships, and financial reporting. Previous roles include field sales representative at Smart Union Commercial Brokerage LLC and mobile sales promoter at Oppo Mobiles, with strong leadership capabilities developed as a team leader at Vivo.
Overview
10
10
years of professional experience
Work History
Credit Card Sales Officer
Innovation Group
Dubai
2025.12 - Current
- Generated leads through cold-calling prospects and following up on referrals. Conducted product presentations and demonstrations for potential customers. Built strong relationships with clients to support customer satisfaction. Managed schedule and priorities to meet key targets and deadlines. Participated in sales training programs to improve skills and knowledge. Kept informed on industry trends to provide competitive product recommendations.
Field Sales Representative
smart union commercial brokerage llc
Dubai
2023.12 - 2025.09
- Sold credit cards to potential customers by identifying their financial needs and suggesting suitable products.
- Promoted credit card products to potential customers through direct marketing strategies and cold calling.
- Offered personalised follow-up services to new clients, ensuring satisfaction and addressing any queries or concerns post-sign-up.
- Monitored customer spending patterns and credit status to proactively offer support and advice on managing credit effectively.
- Ensured credit scoring and grading processes were fair and compliant whilst maintaining lending security.
- Produced detailed financial reports, thoroughly analysing data to seek areas for improved credit management.
Mobile Sales Promoter
OPPO Mobiles
Dubai
2021.08 - 2023.09
- Promoting OPPO Products and Selling by Communicating benefits and values of products through product demonstrations in OR Stores.
- Identified potential marketing opportunities to increase brand awareness.
- Built professional network to establish and maintain relationships with community contacts, providers and others who may refer potential leads.
- Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
- Maintained clean, organized and professional work environment.
- Organized and stocked merchandise to keep necessary levels for sales demand.
Sales Promoter
Lenovo Motorola Mobility
Dubai
2019.11 - 2021.07
- Recorded all sales transactions accurately, providing detailed reports to management upon completion of events.
- Provided exceptional customer service by addressing inquiries professionally, courteously, and promptly.
- Attended regular training sessions to stay updated on product knowledge and industry trends.
- Served existing and potential customers with expert service for every product-related need.
- Helped customers understand products and move past objections with engaging demonstrations.
- Created eye-catching displays for available products.
Team Leader
Vivo
Hyderabad
2016.07 - 2019.06
- Directed sales staff in identifying target customers to effectively promote products and drive sales growth. Oversaw the successful opening of new stores in the market, managing three areas with 26 stores and 16 promoters. Cultivated professional relationships with team members to facilitate swift issue resolution. Led training sessions and mentored team members to enhance overall productivity and commitment to customer service. Evaluated team performance and delivered constructive feedback to improve efficiency and uphold quality standards. Discovered marketing opportunities to elevate brand visibility. Supervised teams and individuals, providing performance evaluations and establishing improvement objectives. Communicated regular performance feedback to team members. Defined clear expectations for team roles and responsibilities. Facilitated training for new employees and offered continuous support. Onboarded new hires and provided mentorship to build a cohesive, high-performing team.
Education
Ssc -
Jawahar High School
Hyderabad, India03.2009
Under Graduation - B.com
B.R Ambedkar University
Hyderabad, India02.2013
Skills
- Demonstrating products
- Generating leads
- Enhancing customer experience
- Managing customer relationships
- Reporting finances
- Knowledge of products
- Monitoring performance
- Collaborative teamwork
- Writing reports
- Excellence in leadership
- Implementing disciplinary measures
- Evaluating performance
- Conducting outbound calls
- Communicating effectively
- Presenting sales pitches
- Techniques for cross-selling
Languages
English
Upper Intermediate
B2
Hindi
Upper Intermediate
B2
Telugu
Upper Intermediate
B2
Urdu
Upper Intermediate
B2
Timeline
Credit Card Sales Officer
Innovation Group
2025.12 - Current
Field Sales Representative
smart union commercial brokerage llc
2023.12 - 2025.09
Mobile Sales Promoter
OPPO Mobiles
2021.08 - 2023.09
Sales Promoter
Lenovo Motorola Mobility
2019.11 - 2021.07
Team Leader
Vivo
2016.07 - 2019.06
Ssc -
Jawahar High School
Under Graduation - B.com
B.R Ambedkar University