Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic
Mahmood  khan

Mahmood khan

Sales Executive

Summary

Accomplished Sales Executive with 9 years of experience in Retail Etisalat indoor sales consistently promoting company Products and services. Passionate expert and valuable sales consultant with talents in analysis, consumer knowledge and industry dynamics. Coordinating with customers, retail partners partners to accomplish sales goals.Driven professional with excellent customer service,leadership and sales abilities.

Overview

12
12
years of professional experience
4
4
Certifications
4
4
Languages

Work History

Sales Executive/Indoor Sales /Complaints Handling

Etisalat
04.2013 - 11.2022

Sales Executive Indoor Sales 2013-2015 Etisalat, Dubai (Twar Business Centre), ( Mirdif City Centre Store )

  • Achieved sales goals and service and exceeding targets
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Handle customer enquires and cross upsale and pitch latest products and services (postpaid,elife,add ons,contract renewal
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Sales Executive / Complain Handling

Etisalat
01.2016 - 12.2018
  • Utilized internal lead referral tools to solicit new business deals
  • Visiting companies premises and and informing them about business products,packages and how it is use full for them
  • Verifying documents and keeping track of application with appointment team
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.

Sales Executive / Complain Handling

Etisalat
01.2019 - 12.2020
  • Operated cash register for cash, check, and credit card transactions with accuracy with returns,refunds,checks
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
  • Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.

Retail Sales Executive

Etisalat
01.2021 - 11.2022
  • Greeting and welcoming customers,checking the documents
  • Corresponded with clients through email, telephone, or mail
  • Explaining the penalty free cancellation conditions .
  • Following Customer Journey as requested by management
  • Following RQMS guidelines

Administrative Officer

Crystal Worldwide
01.2011 - 03.2013
  • Created, prepared, and delivered reports to various department
  • Holding responsibilities related to immigration,business setup,corporate process and legalizing .documents (medical,visa) Scheduled office meetings with clients

Education

Microsoft Office Standard - Computer

Julphar Computer Institute
04.2008 - 2008.04

High School Diploma -

Indian High School
03.2008 - 2008.03

Skills

    Customer service and satisfaction

    Efficient under pressure

    Customer Engagement

    Customer Feedback Analysis

    Sales Team Leadership

Additional Information

Holding driving license since 2009 issued from UAE

Worked in different Retail stores (Twar BC,Mirdif city centre,Hamra Mall,Manar Mall,Nadiya Mall,Ghalila BC,RAK BC)



Certification

Certificate of Attendance in corporate billing and customer management

Timeline

Retail Sales Executive

Etisalat
01.2021 - 11.2022

Customer Feedback management

12-2019

Sales Executive / Complain Handling

Etisalat
01.2019 - 12.2020

Acfievent certificates for sales target provides by management

03-2017

Sales Executive / Complain Handling

Etisalat
01.2016 - 12.2018

Certificate of Attendance in Induction and customer service

10-2013

Certificate of Attendance in corporate billing and customer management

09-2013

Sales Executive/Indoor Sales /Complaints Handling

Etisalat
04.2013 - 11.2022

Administrative Officer

Crystal Worldwide
01.2011 - 03.2013

Microsoft Office Standard - Computer

Julphar Computer Institute
04.2008 - 2008.04

High School Diploma -

Indian High School
03.2008 - 2008.03
Mahmood khanSales Executive