Mahmoud Abdelgawad
Dubai,United Arab Emirates
Summary
Accomplished professional with expertise in customer relationship management and product knowledgeability, driving business development through strategic decision-making and project performance evaluation. Demonstrates strong mentoring skills, fostering staff growth and enhancing team capabilities. Committed to leveraging core competencies to achieve organisational goals and contribute to long-term success.
Offering strong leadership, organisational, and communication skills. Knowledgeable about team collaboration and problem-solving. Skilled in time management and strategic planning. Ready to use and develop project coordination, stakeholder management, and budgeting skills in Projects Manager role.
Overview
12
12
years of professional experience
2011
2011
years of post-secondary education
Work history
Projects manager
Diamond Sword Furniture & Decore
, UAE
03.2020 - Current
- Conducted detailed market analysis to identify new opportunities.
- Managed complex projects ensuring timely completion and within budget.
- Built strong stakeholder relationships, fostering collaboration and buy-in for major initiatives.
- Promoted a culture of continuous improvement amongst team members encouraging innovative ideas and solutions.
- Enhanced team performance by providing continuous feedback and guidance.
- Negotiated lucrative contracts to secure long-term client commitment.
- Developed marketing plans to support department strategies.
Sales supervisor
Ibn Sina Pharma
Menia, Egypt
05.2017 - 02.2020
- Boosted store reputation by delivering top-notch customer service.
- Developed new sales strategies for enhanced revenue generation.
- Negotiated deals with suppliers, securing best prices for products.
- Coordinated with other departments to ensure smooth operations.
- Supervised the sales team, enhancing their performance and productivity.
Sales executive
EIMC Pharmaceutical
Egypt
12.2013 - 04.2017
- Increased customer engagement by delivering high-quality product demonstrations.
- Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
- Conducted comprehensive market research for identification of emerging trends in consumer behavior, contributing towards strategic planning process accordingly.
- Delivered engaging sales presentations at industry events to attract potential customers and partners.
Education
Diploma - Computer Education Technology
Helwan University
Cairo - Egypt 08.2011 - 05.2012
Bachelor of Computer Education Technology
Faculty Of Specific Education - Menia University
Menia - Egypt 08.2007 - 05.2011
High School Certificate
Menia - EgyptSkills
- projectCustomer relationship management
- Product knowledgeability
- Business development aptitude
- Mentoring staff
- Project performance evaluation
- Decision-Making
Timeline
Projects manager
Diamond Sword Furniture & Decore
03.2020 - Current
Sales supervisor
Ibn Sina Pharma
05.2017 - 02.2020
Sales executive
EIMC Pharmaceutical
12.2013 - 04.2017
Diploma - Computer Education Technology
Helwan University
08.2011 - 05.2012
Bachelor of Computer Education Technology
Faculty Of Specific Education - Menia University
08.2007 - 05.2011
High School Certificate