Mahmoud Abdel Maaboud Hassan
Dubai,DU
Summary
Accomplished professional with extensive expertise in fleet operations management and transportation logistics. Demonstrates proficiency in Microsoft Office Suite, data entry, and file management, ensuring efficient documentation control and report generation. Skilled in vehicle maintenance and safety compliance, adept at scheduling and resource allocation to optimise fleet performance. Strong problem-solving abilities complemented by effective communication and team coordination skills. Committed to enhancing client relations and customer service while maintaining high standards of quality control.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work history
File Clerk
Atarid Rent a Car
Abu Dhabi, UAE
01.2022 - 06.2024
- Organized, managed, and stored both physical and digital files for easy access and quick retrieval.
- Processed rental agreements and related documents, ensuring accuracy and compliance.
- Monitored vehicle movements and established effective maintenance schedules to extend vehicle lifespan.
- Conducted regular vehicle inspections to guarantee operational safety and compliance with regulations.
- Managed vehicle registration and insurance renewal processes.
- Prepared and presented reports on maintenance costs, operational performance, and fleet utilization.
- Ensured accurate payment collection for rentals and maintained financial records.
- Managed over 50 customer calls per day
Driving Instructor
Emirates Driving Institute
Dubai, UAE
04.2017 - 12.2021
- Developed and customized driving lesson plans based on individual student needs and cultural backgrounds.
- Conducted practical driving sessions in various environments to build students' confidence.
- Regularly assessed student progress, identifying areas for improvement, and providing corrective feedback.
- Ensured compliance with local driving laws and safety regulations during lessons.
- Enhanced students' understanding of driving techniques, traffic rules, and road safety.
- Provided coaching on night-time and adverse weather condition driving equipping learners with all-weather skills.
- Prepared learners for emergency situations during lessons, ensuring swift response under pressure.
- Instructed learners on the importance of regular car maintenance leading to longer vehicle lifespan.
- Fostered safe driving habits, resulting in students becoming responsible motorists.
- Improved student confidence for successful driving tests with patient and clear instruction.
- Explained and demonstrated use of gears, brakes and signals for safe driving.
- Instructed driving students under actual driving situations, reacting to hazards in real-time.
- Informed students of clear traffic rules and road safety to promote safe and compliant driving.
- Delivered concise explanations of complex traffic regulations, simplifying understanding for new drivers.
- Assisted students in building confidence behind the wheel through gradual exposure to different road conditions and situations.
- Maintained high safety standards by conducting detailed vehicle inspections before each driving session.
Fleet Officer
Al Mariah United Group (MUG)
Abu Dhabi, UAE
05.2015 - 03.2017
- Managed a fleet of vehicles, coordinating logistics with departments like sales, marketing, and maintenance.
- Developed and implemented preventive maintenance schedules to maximize vehicle longevity and operational efficiency.
- Analyzed fleet performance data and identified opportunities for cost reduction and operational improvements.
- Ensured compliance with safety and regulatory standards through prepared operational reports and presented findings to senior management.
- Managed vehicle records, renewals, and insurance documentation, ensuring timely processing.
- Monitored and tracked fleet expenses, identifying and addressing inefficiencies.
- Coordinated with crew for smooth sailing of vessels.
- Improved safety standards by conducting regular inspections and drills.
- Monitored vessel performance with stringent checks on machinery health.
Transportation Supervisor
Al Mariah United Group (MUG)
Abu Dhabi, UAE
03.2012 - 05.2015
- Managed fleet operations, delivering services to (ADCO), ensuring smooth logistics and timely operations.
- Distributed transportation requests to vehicles and drivers, ensuring vehicles were clean, maintained, and ready.
- Oversaw fuel refilling operations and scheduled regular maintenance, ensuring fleet remained operational and cost-effective.
- Prepared detailed expense reports, tracking costs related to maintenance, fuel usage, and operational expenditures.
- Ensured compliance with safety regulations, conducting routine checks and inspections of vehicles and drivers.
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Managed daily operations to ensure timely delivery.
- Ensured safety regulations compliance, enhancing staff well-being.
- Oversaw logistics planning for streamlined operations.
- Monitored and maintained a high level of on-time delivery reliability service and performance
- Coordinated and managed allocation of drivers and vehicles to service network, guaranteeing efficient, accurate deliveries.
- Planned transport solutions fo local and international clients.
- Increased customer satisfaction by resolving issues.
- Conducted regular fleet inspections, ensuring roadworthiness of all vehicles.
Transportation Coordinator
National Transportation (NTC)
Abu Dhabi, UAE
05.2010 - 01.2012
- Managed fleet operations, providing transportation services to the Abu Dhabi Health Services Company (SEHA), ensuring timely and efficient transport services.
- Distributed transportation requests to vehicles and drivers, monitoring their adherence to cleanliness and maintenance standards.
- Conducted regular inspections of vehicles and drivers to ensure safety and operational readiness.
- Reviewed fuel consumption reports to identify cost-saving opportunities.
- Negotiated contracts with third-party carriers for best rates and service.
- Handled emergency situations effectively, ensured minimal disruption in transportation process.
- Scheduled staff shifts for seamless operations around the clock.
- Checked inventory accuracy, improved order fulfilment rate.
- Coordinated staff training and development opportunities to enhance job-specific skills.
- Leveraged supply management experience and industry contacts to streamline distribution activities.
- Administered expenditure, preventing budget overages with successful control strategies.
Operations Officer
(ADNH)
Abu Dhabi, UAE
08.2007 - 04.2010
- Managed customer calls, handled reservations, responded to complaints, and conducted investigations to resolve issues in a timely manner.
- Coordinated transportation requests and assigned them to drivers, ensuring efficient and on-time service delivery.
- Oversaw fleet distribution, ensuring vehicles were allocated to critical areas within Abu Dhabi City to meet customer needs.
- Ensured proper communication between the hotel and transportation departments to facilitate smooth logistics and customer satisfaction.
- Monitored transportation operations, ensuring that all procedures were followed to maintain service quality and efficiency.
- Collaborated closely with management on strategic planning and execution of projects.
- Monitored operational standards, maintained consistent quality control.
Education
Diploma of Industrial Technician -
Abu Kabir Industrial Technical High School
Egypt 09.1992 - 06.1995
Skills
- Microsoft Office Suite
- Data Entry & File Management
- Report Creation & Analysis
- Scheduling & Resource Allocation
- Documentation Management
- Problem Solving
- Effective communication
- Team coordination
- Vehicle Maintenance & Safety Compliance
- Transportation Logistics & Planning
- Client Relations & Customer Service
- Fleet Performance Analysis & Reporting
- Database administering
- File tracking efficiency
- Quality control measures
- Multitasking mastery
Languages
English
Upper intermediate
Arabic
Proficient (C2)
Custom Section
- Defensive Drive - Emirates Driving Institute
- Desert Drive - Emirates Driving Institute
Visa status
Spouse Visa
Timeline
File Clerk
Atarid Rent a Car
01.2022 - 06.2024
Driving Instructor
Emirates Driving Institute
04.2017 - 12.2021
Fleet Officer
Al Mariah United Group (MUG)
05.2015 - 03.2017
Transportation Supervisor
Al Mariah United Group (MUG)
03.2012 - 05.2015
Transportation Coordinator
National Transportation (NTC)
05.2010 - 01.2012
Operations Officer
(ADNH)
08.2007 - 04.2010
Diploma of Industrial Technician -
Abu Kabir Industrial Technical High School
09.1992 - 06.1995