Summary
Overview
Work History
Education
Skills
Interests
Timeline
GeneralManager
Mahmoud  Abd Elnaser

Mahmoud Abd Elnaser

Sales Associate
Dubai,Dubai

Summary

Sales Assistant at Sun And Sand Sports. I'm an extremely motivated and dedicated professional who works effectively and efficiently either in a team or as an individual to achieve successful results. I have a lot of experience in retail over 5 years as I worked at Adidas 3 years and earned the passion to grow and continue achieving success at any case even under pressure.

Overview

5
5
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Sales Associate

Sun And Sand sports
Dubai, Dubai
11.2020 - Current
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Following customer service standard to get the best customer service level.
  • Assisting customers with their requirements by sharing my passion about the brands we have in the store and share my knowledge about all the products.
  • Giving the customers all the information about current and upcoming promotion.
  • Cross-selling products to increase purchase amounts to increase the UPT and the conversions.
  • Giving the customers smooth check out and thank them to visiting our store.
  • Very quick and accurate when using the POS system, change and refund procedure.
  • Aware about the store KPIs to drive achievement of established sales targets.
  • Finishing all daily sales reports and cash deposit procedure.
  • Achieved perfect attendance and on-time record.
  • Tracked stock using company inventory management software.

Sales Associate

Al-Futtaim Retail
Dubai, Dubai
08.2016 - 10.2020
  • Greeted customers and helped with product questions, selections and purchases, including in-store and e-service transactions.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Following customer service standard to get the best customer service level.
  • Being a Brand ambassador Make me share all my passion and make a great connection with the customers.
  • Share my knowledge about all the products in store to give the customer the suitable items.
  • Assisting one and more customers at same time and helping my team if needed.
  • Joining most of Adidas running FTW training and share the knowledge to the team being a footwear expert.
  • Giving the customers all the information about current and upcoming promotion.
  • Cross-selling products to increase purchase amounts to increase the UPT and the conversions.
  • Giving the customers smooth check out and thank them to visiting our store.
  • Very quick and accurate when using the POS system, change and refund procedure.
  • Aware about the store KPIs to drive achievement of established sales targets.
  • Aware about store stockroom capacity by requesting the replenishment remain.
  • Helped customers complete purchases, locate items and join reward programs.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Education

Bachelor of Arts - Geography

Tanta University
Egypt
09.2008 - 06.2012

Skills

    Sales trends

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Interests

Football

Social media

Gaming and streaming

Running

Mixing music

Timeline

Sales Associate

Sun And Sand sports
11.2020 - Current

Sales Associate

Al-Futtaim Retail
08.2016 - 10.2020

Bachelor of Arts - Geography

Tanta University
09.2008 - 06.2012
Mahmoud Abd ElnaserSales Associate