Football
Mahmoud Abd Elnaser
Sales Associate
Dubai,Dubai
Summary
Sales Assistant at Sun And Sand Sports. I'm an extremely motivated and dedicated professional who works effectively and efficiently either in a team or as an individual to achieve successful results. I have a lot of experience in retail over 5 years as I worked at Adidas 3 years and earned the passion to grow and continue achieving success at any case even under pressure.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Sales Associate
Sun And Sand sports
Dubai, Dubai
11.2020 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Following customer service standard to get the best customer service level.
- Assisting customers with their requirements by sharing my passion about the brands we have in the store and share my knowledge about all the products.
- Giving the customers all the information about current and upcoming promotion.
- Cross-selling products to increase purchase amounts to increase the UPT and the conversions.
- Giving the customers smooth check out and thank them to visiting our store.
- Very quick and accurate when using the POS system, change and refund procedure.
- Aware about the store KPIs to drive achievement of established sales targets.
- Finishing all daily sales reports and cash deposit procedure.
- Achieved perfect attendance and on-time record.
- Tracked stock using company inventory management software.
Sales Associate
Al-Futtaim Retail
Dubai, Dubai
08.2016 - 10.2020
- Greeted customers and helped with product questions, selections and purchases, including in-store and e-service transactions.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Following customer service standard to get the best customer service level.
- Being a Brand ambassador Make me share all my passion and make a great connection with the customers.
- Share my knowledge about all the products in store to give the customer the suitable items.
- Assisting one and more customers at same time and helping my team if needed.
- Joining most of Adidas running FTW training and share the knowledge to the team being a footwear expert.
- Giving the customers all the information about current and upcoming promotion.
- Cross-selling products to increase purchase amounts to increase the UPT and the conversions.
- Giving the customers smooth check out and thank them to visiting our store.
- Very quick and accurate when using the POS system, change and refund procedure.
- Aware about the store KPIs to drive achievement of established sales targets.
- Aware about store stockroom capacity by requesting the replenishment remain.
- Helped customers complete purchases, locate items and join reward programs.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
Bachelor of Arts - Geography
Tanta University
Egypt 09.2008 - 06.2012
Skills
Sales trends
Interests
Social media
Gaming and streaming
Running
Mixing music
Timeline
Sales Associate
Sun And Sand sports
11.2020 - Current
Sales Associate
Al-Futtaim Retail
08.2016 - 10.2020
Bachelor of Arts - Geography
Tanta University
09.2008 - 06.2012
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