MAHMOUD ADEL MOHAMED ALSAYED
Cairo,Egypt
Summary
Reliable IT Help Desk Technician who is technically certified in several popular operating system and productivity software platforms. Adept at analysing and solving customer problems, assisting in executing company IT projects and performing IT training sessions for personnel. Specialises in large business and call center organizations .
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work history
Technical support
At Modern Academy
08.2015 - Current
Call Center
At Vodafone Industry
02.2013 - 01.2014
Telecommunication
Sales in office electrical tools and finishes
General Electric
03.2010 - 12.2012
Education
Bachelor of Technology -
Modern Academy
Cairo / Egypt 09.2009 - 10.2013
Skills
Language : Good at speaking and writing English
Computer : Good Microsoft Office
Cisco - CCNA
Personal Skills : Self - learning
Commitment
Reliable & Confident
Able to work under stress
Cooperative with Team Work
Skilled in solving job related problems
Timeline
Technical support
At Modern Academy
08.2015 - Current
Call Center
At Vodafone Industry
02.2013 - 01.2014
Sales in office electrical tools and finishes
General Electric
03.2010 - 12.2012
Bachelor of Technology -
Modern Academy
09.2009 - 10.2013
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