MAHMOUD ADEL MOHAMED ALSAYED
Cairo,Egypt
Summary
Reliable IT Help Desk Technician who is technically certified in several popular operating system and productivity software platforms. Adept at analysing and solving customer problems, assisting in executing company IT projects and performing IT training sessions for personnel. Specialises in large business and call center organizations .
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work history
Technical support
At Modern Academy
2015.08 - Current
Call Center
At Vodafone Industry
2013.02 - 2014.01
Telecommunication
Sales in office electrical tools and finishes
General Electric
2010.03 - 2012.12
Education
Bachelor of Technology -
Modern Academy
Cairo / Egypt 2009.09 - 2013.10
Skills
Language : Good at speaking and writing English
Computer : Good Microsoft Office
Cisco - CCNA
Personal Skills : Self - learning
Commitment
Reliable & Confident
Able to work under stress
Cooperative with Team Work
Skilled in solving job related problems
Timeline
Technical support
At Modern Academy
2015.08 - Current
Call Center
At Vodafone Industry
2013.02 - 2014.01
Sales in office electrical tools and finishes
General Electric
2010.03 - 2012.12
Bachelor of Technology -
Modern Academy
2009.09 - 2013.10