Mahmoud Ahmed

Responsibilities and experience :

• Maintained timely check-in services, noting patient arrivals for efficient appointment running.
• Checking and entering information of patient insurance and policy.
• Doing billing for consolation, blood test and giving prescription to patient after.
• Managed office calendar, set new appointments and assisted with arrangements.
• Guaranteed compliance with healthcare regulations by monitoring all operations closely.
• Performed routine health checks, detected potential health issues early.
• Explained diagnoses, prognoses and expected treatment interventions to alleviate patient stress and increase understanding.
• Protected patient rights through continued discretion and confidentiality.

Total Care for import and export :

• Assigned as writing daily reports and accounts Job Description.
• Ensuring that work environment is safe secure and healthy
• Making sure employees that report to meet performance expectations
• Applied critical thinking to analyze problems, evaluate solutions and select best decisions.
• Applied positive customer service approach to increase satisfaction levels.
• Tracked and reported on key KPIs to evaluate performance, including stock availability, sales and service levels.
• Minimized costs by negotiating with suppliers and introducing process efficiencies.
• Challenged and inspired team members to achieve business results , 10 customers satisfaction and feedback per day.

Experience :

• Telecommunication
• Lead 8 member team, assigning tasks and also handled escalations
• Coordinated itinerary and scheduled appointments with 100% accuracy.
• Answered inquiries concerning standardized policies, procedures and regulations.
• Created professional meeting agendas, took minutes and followed up on action items.