Overview
Professional summary
Work history
Skills
Education
Language
HOBBIES AND INTERESTS
Timeline

MAHMOUD AHMED

Dimos Resturant
Dubai
MAHMOUD AHMED
2
Languages
4
Years of experience

Customer service professional with strong teamwork and communication skills, supported by food safety awareness. Maintains health and safety standards through careful attention to detail and efficient performance under pressure. Manages staff rota development and supports inventory processes while protecting customer data confidentiality.

Work history

Head waiter

1 Year 7 Months
Dimos Resturant | Dubai, uae | 2025.02 - Current
  • Provided prompt, courteous service to enhance overall customer satisfaction.
  • Coordinated large party reservations to match high-volume service periods.
  • Organised staff rotas to ensure adequate coverage during peak hours.
  • Kept restaurant areas clean and organised for comfortable dining experiences.

Waiter

11 Months
scandal night club | Dubai | 2024.02 - 2025.01
  • Explained dish components clearly to inform customers' decisions.
  • Maintained health and safety standards by sanitising hands and work areas, contributing to a safe dining environment.
  • Arranged table settings to optimise guest comfort and enhance overall dining experience. for an optimal dining experience.

Runner

soliscafe | Cairo | 2023.01 - 2021.01

Skills

Food safety awareness
Health and safety standards
Order management
Rota management
Inventory control
Dining experience enhancement
Customer Service
Collaboration
Efficient under pressure

Education

Diploma - Business Administration Department

Higher Institute of Management - HIM | Egypt

Language

Arabic : first language
English : B2

HOBBIES AND INTERESTS

Passionate about cooking and teamwork-based activities like football, which enhance my communication and interpersonal skills.

Timeline

Head waiter

Dimos Resturant
2025.02 - CurrentRead More

Waiter

scandal night club
2024.02 - 2025.01Read More

Runner

soliscafe
2023.01 - 2021.01Read More

Higher Institute of Management - HIM

Diploma from Business Administration Department
2025.01Read More
MAHMOUD AHMED