MAHMOUD AL-SALAMOUNY
Dubai
Summary
- Results-driven Sales and Field Application Specialist with extensive experience in the lab diagnostics industry, specializing in POCT Molecular Diagnostics and NGS. Proven ability to support critical care environments through expertise in high-end diagnostic devices, including real-time PCR systems and advanced microbiology systems such as MALDI-TOF and automated blood culture devices. Recognized for effectively operating a range of PCR Point of Care solutions, contributing to improved patient outcomes. Committed to advancing diagnostic technology and enhancing clinical workflows.
- Results-driven professional skilled in conducting on-site demonstrations and customer training, enhancing product adoption and driving customer satisfaction. Proven ability to provide exceptional technical support to sales teams, contributing to increased sales performance and strong client relationships.
- Resourceful Field Application Specialist known for high productivity and efficient task completion. Possess key skills in technical support, product demonstration, and customer training that ensure successful application and utilization of complex technologies. Excel in communication, problem-solving, and adaptability, crucial for navigating diverse client needs and fast-paced environments.
Overview
11
11
years of professional experience
Work History
Senior Product & Field application Specialist
Babirus Medical Equipment Trading LLC
Dubai
03.2023 - Current
- Worked Actively on BABIRUS Partners Products: 'AutoBIO Diagnistics, Panagene, Sacace, Solgent, Devyser, Zybio, Bioeksen, Vision, USTAR, SD BIOSENSOR.etc
- Experienced Senior Field Application Specialist with expertise in operating a wide range of PCR assays and kits especially the POCT
- Skilled in conducting on-site demonstrations and customer training, while providing technical support to the sales team to drive product adoption and customer satisfaction
Senior Sales and Field Application Specialist MGI
Income International Company for Petroleum & Industrial Services
Cairo
09.2021 - 10.2022
- At INCOME Company, I served as a Sales and Field Application Specialist, representing MGI, a leader in NGS diagnostics.
- My role involved driving sales growth while providing expert technical support and training to customers, ensuring seamless adoption of MGI's NGS solutions. like (DNB-SEQ G50, G400, T7)
- I worked closely with clients to address their specific needs, offering product demonstrations, troubleshooting, and post-sales support to enhance user satisfaction, and optimize lab performance.
- Working in coordination with the MGI team, I have received full training on MGI products, both technically and in sales, and I visited the MGI factory in Latvia in 2022.
Key Account Executive
Sysmex Egypt LLC
Egypt
01.2020 - 09.2021
- At Sysmex Egypt LLC, I served as a Key Account Executive for the Alexandria & West Delta Region, specializing in Hematology, Coagulation, Urinalysis, and Oncology
- My responsibilities included establishing and maintaining professional relationships with key personnel in customer accounts
- Worked Actively on Haematology Analysers (XN-1000, XN-2000, XNL Series, XP-300) also Coagulation Analysers
Senior Field Application Specialist
Qiagen
Alexandria Governorate
08.2016 - 01.2020
- Customer technical support for Qiagen Reagents 'Extraction Kits - Artus Kits - Research assays - SABiosciences PCR Array products & etc.'
- Providing customers with Presentations for Qiagen products
- Manage & present training on Qiagen instruments to customers as: Rotor gene Q-QIAsymphony SP/AS - QIAcube - QIAxtractor - TissueLyser LT & etc
Field Application Specialist
Life Technologies
Alexandria Governorate
08.2016 - 01.2020
- Application Specialist at Analyis for Life Technologies (AAB) - Clinilab
- Provide consultation, training and expertise for the successful installation and start-up of new products at the customer site
- Provide guidance on needs and requirements through close interaction with customers to ensure that the internal teams have a clear understanding
Junior Molecular Biologist
Hassab Labs
Alexandria
02.2015 - 08.2016
- Worked as a Junior Molecular Biologist from February 2015 to August 2016 in the Hematology Unit of the main branch in Alexandria, Egypt
- My responsibilities included performing advanced hematological tests such as Complete Blood Count using systems like the ADVIA 2120i
- I also conducted Hemoglobin and Protein Electrophoresis and performed coagulation studies using high-end devices
Indoor Medical Representative
Dr. Nutrition Center In Abu-Dhabi UAE
Dubai
03.2014 - 01.2015
- Responsible for Representing Nutritional Supplements and Dietary Supplement
- Responsible for Preparing For a Diet Programs and Weight Loss Products
- Responsible For Making A good Merchandising for the Products in The Branch
Education
Bachelor of Biochemistry - Biochemistry
Alexandria University
Alexandria01.2013
Skills
- Field troubleshooting
- Installation coordination
- Sales support
- Workflow optimization
- Product customization
- Customer support
- Application development
- Product demonstrations
- Technical support
Timeline
Senior Product & Field application Specialist
Babirus Medical Equipment Trading LLC
03.2023 - Current
Senior Sales and Field Application Specialist MGI
Income International Company for Petroleum & Industrial Services
09.2021 - 10.2022
Key Account Executive
Sysmex Egypt LLC
01.2020 - 09.2021
Senior Field Application Specialist
Qiagen
08.2016 - 01.2020
Field Application Specialist
Life Technologies
08.2016 - 01.2020
Junior Molecular Biologist
Hassab Labs
02.2015 - 08.2016
Indoor Medical Representative
Dr. Nutrition Center In Abu-Dhabi UAE
03.2014 - 01.2015
Bachelor of Biochemistry - Biochemistry
Alexandria University
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