Mahmoud AL-Zobaidy

Automotive Sales Consultant:

• Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
• Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
• Answered telephone and email inquiries from potential customers.

Technician Apprentice:

• Checked heavily used equipment daily and performed basic repairs.
• Demonstrated adaptability and flexibility under pressure by quickly adjusting to changes in project scope, timeline, or client requirements.
• Followed all standard safety practices to avoid accidents as per company regulations.

• Boosted customer satisfaction by providing personalized consultations and vehicle recommendations.
• Increased dealership revenue through effective negotiation and closing techniques.
• Developed strong relationships with customers for repeat business and referrals.
• Delivered exceptional customer service, addressing concerns and resolving issues promptly.

• Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
• Collaborated with management to develop sales strategies and achieve monthly targets.
• Completed registration paperwork and sales documentation.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.