Mahmoud Al Khoori
Project Management/ Event Specialist & Platform Managment
Abu Dhabi, Khalifa City A
,AD
Summary
Seeking a position with your company where I can use my skills and
different knowledge areas to contribute to the company’s development
Overview
10
10
years of professional experience
6
6
Certifications
Work History
Corporate Communication Specialist
Sheikh Zayed Grand Mosque Centre (Ministry of Presidential Affairs)
Abu Dhabi
07.2019 - Current
- Managing the social media platforms for both Sheikh Zayed Grand Mosque & and The Founder Memorial "Instagram, YouTube, Facebook and X"
- Creating marketing and promotional campaigns
- Managing exhibitions and campaign management
- Managing and finalizing the departments monthly report
- Managing tourism development projects
- Managing national and international event for the Sheikh Zayed Grand Mosque in both Abu Dhabi
- Managing cultural events
- Planning and communicating with departments that will ensure the events success
- Communicating with strategic partners and government entities
- Creating and delegating event project plan (Budget, timeline, tasks, reports)
- Managing external partners participating in events
- Handle internal and external communications
- Managing and suggesting international events
- Managing social responsibility programs
- Auditing and distribution of the Hijri calendar
- Manage and distribute VIP’s gift items and awards
Senior Officer, PR & Events.
Union National Bank
Abu Dhabi
03.2017 - 06.2019
- Responsible for internal and external communication
- Responsible for sponsorship and CSR initiatives
- Evaluate sponsorship proposal
- Responsible for internal and external event management
- Responsible for staff engagement campaigns or events
- Responsible for staff clubs such as fishing, football, cricket club
- Provide staff offers from various places
- Following up with our vendors and PR agencies
- Write internal press releases to be sent to all staff
- Provide daily news report to DCEO
- To accurately record effectively and efficiently resolve (where appropriate) Customer’s feedback in line with the UNB Group’s strategies, policies and procedures.
- To analyze data and information gathered through feedback mechanisms and communicate the same through periodic reports to internal stakeholders.
- To continually enhance the Group’s customer feedback management system in order to contribute to the development and maintenance of a long-term, profitable relationship with customers.
- Handling complaints, compliments and appreciations from customers on a routine basis via various channels (email, telephone, fax or in person etc.)
- Support UNB cultural transformation journey through effective environment in the engagement initiatives
- Find the best deals for UNB Employee Wellbeing and Negotiate with corporate partners
- Assist in the day to day responsibilities related to employee engagement
- Utilize the communication tools inside the organization and support happiness and positive culture
- Arrange for Exhibitions, communication emails, booth & design, pricing..etc
Quality Assurance Officer
Union National Bank
Abu Dhabi
05.2015 - 03.2017
- Asking random staff for their satisfaction of our services to analyze data
- Understanding the staff/customers issue
- Updating line manger’s tasks
- Interpret and implement quality assurance standards
- Investigate customer complaints and non-conformance issues, doing a
- Monthly satisfaction report/survey
- Analyze data to identify areas for improvement in the quality system
- Prepare reports to communicate outcomes of quality activities
- Collect and compile statistical quality data
Education
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Higher Colleges of technology, •Bachelor in Corporate and Media Communication
12.2015 -
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Higher Colleges of technology, •Higher Diploma in Corporate and Media Communication
06.2014 -
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High School Diploma. • Al Nahda National School, Abu Dhabi
06.2010 -
Skills
- Soft skills such as Communication skills
Attention to detail
Attention to detail
Data collection, management and analysis
Planning and organizing
Decision-making
Team work
Microsoft
Arabic (1st language)
Fluent English (in all skills)
Certification
IELTS Examination (6)
Projects
- Audio Guide "El'deleel"
- 360 campaign
- Andalusian Initiatives
- Light & Peace Museum (
- Ramadan campaign
- SZGMC new website
- 24/7 visits
- SZGMC documentaries
- Collaboration between UNB and HCT
- New saving certificates
- New bank card products
Timeline
Project management professional (PMP)
12-2022
Corporate Communication Specialist
Sheikh Zayed Grand Mosque Centre (Ministry of Presidential Affairs)
07.2019 - Current
Senior Officer, PR & Events.
Union National Bank
03.2017 - 06.2019
Finished UAE National Service
01-2017
Level 1 Office Procedures, They City and Guilds of London Institute.
01-2016
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Higher Colleges of technology, •Bachelor in Corporate and Media Communication
12.2015 -
Quality Assurance Officer
Union National Bank
05.2015 - 03.2017
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Higher Colleges of technology, •Higher Diploma in Corporate and Media Communication
06.2014 -
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High School Diploma. • Al Nahda National School, Abu Dhabi
06.2010 -
IELTS Examination (6)
01-2010
SAT Examination (Maths)
01-2010
ICDL, By Al Nahda National School, Abu Dhabi
01-2010
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