Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Mahmoud  Alousi

Mahmoud Alousi

Summary

Motivated professional demonstrating strengths in interpersonal communication and problem-solving. Adapts to changing demands through strategic planning and effective team collaboration. Eager to contribute to business success through innovative solutions and positive client relationships.

Overview

4
4
years of professional experience

Work History

Sales Director

Damac
09.2025 - Current
  • Facilitated regular sales meetings to review targets, strategies, and team performance, driving continuous improvement.
  • Analysed market trends and competitor activity to inform and adjust sales strategies effectively.
  • Planned employee workloads and delegated tasks strategically to meet seasonal fluctuations in demand.
  • Delivered quality service with friendly and professional demeanour.
  • Led staff meetings to delegate tasks, assign workloads and communicate changing priorities.
  • Used creativity, strategic thinking and knowledge of current market trends to target and build relationships with potential customers.
  • Monitored team performance, identifying areas for improvement and implementing corrective actions.
  • Collaborated with team members to achieve target results.

Relationship Manager

Sobha
07.2023 - 08.2025
  • Built strong and positive relationships with customers by staying polite and helpful throughout interactions.
  • Scheduled, arranged and attended meetings with customers to maintain trusting and long-lasting relationships.
  • Addressed and resolved customer complaints in efficient, effective and timely manner.
  • Handled high-profile clients and territories with exceptional planning and strategic engagement.
  • Resolved complex client issues promptly, maintaining trust and preventing attrition.
  • Negotiated terms with new clients, effectively communicating the value proposition of services offered.
  • Identified upselling and cross-selling opportunities, contributing to a 15% increase in revenue from existing clients.
  • Established daily priorities and organised workloads to maximise productivity.

Relationship Manager

Azizi development
02.2022 - 04.2023
  • Built strong and positive relationships with customers by staying polite and helpful throughout interactions.
  • Created sales strategies to increase the customer base and enhance sales.
  • Scheduled, arranged and attended meetings with customers to maintain trusting and long-lasting relationships.
  • Addressed and resolved customer complaints in efficient, effective and timely manner.

Education

Bachelor of Science - engineering

LIU
Lebanon
2019

Skills

  • Customer relationship management
  • Sales strategy development
  • Market analysis
  • Strategic planning
  • Problem solving
  • Communication skills
  • Business development
  • Presentations and public speaking
  • People development
  • Negotiation tactics
  • Networking and relationship building

Languages

Arabic
Proficient
C2
English
Proficient
C2

Timeline

Sales Director

Damac
09.2025 - Current

Relationship Manager

Sobha
07.2023 - 08.2025

Relationship Manager

Azizi development
02.2022 - 04.2023

Bachelor of Science - engineering

LIU
Mahmoud Alousi