Mahmoud Elghalban
Dubai,United Arab Emirates
Summary
Highly skilled retail professional with advanced proficiency in Operations Excellence, Category Management and Supply Chain, with advanced experience Oracle-based ERP systems, Microsoft D365, and Nielsen Spaceman. Expert in Microsoft Office Suite (Excel, Word, PowerPoint) and Adobe Photoshop, with additional expertise in Google SketchUp for 3D layout designs. Demonstrates exceptional analytical and numerical skills, particularly within supply chain management and advanced negotiation. Fluent in English with excellent written and verbal communication skills.
Overview
19
19
years of professional experience
Work history
Supply Chain and pharmacy excellence Manger
Binsina Pharmacies
Dubai, United Arab Emirates
06.2023 - Current
- Led supply chain team of 7 team members.
- Owned S&OP process by planning demand, supply and logistics in line with organizational strategy.
- optimized of supply chain elements of company P&L.
- maximized on shelf availability and online availability.
- upgrade of planograms from Nilsen Spaceman to My.Spaceman
- Successfully launched Microsoft D365.
- Completed integration between Microsoft D365 and Tatmeen.
- Introduced full set of power BI reports to stores to use live data in day to day store operations eg. comprehensive sales report including achievement vs budget, detailed stock report including batches and expiry dates, MDQ by item by store and warehouse stock, lost sales report, stores dead stock report, store availability report, Incentive list sales report, category sales report Vs LY and VS Budget.
- Reduced Monthly Expired stock resulting from the stores through effective utilization of Expiry date and implementing new strategies that led to reduction of Expiry out put from stores.
- Reduced total business ageing stock.
- Changed the 3d party stock count vendor into advanced, more efficient and lower cost vendor(GSL)
Senior Category Manager - Beauty
Al-Dawaa Pharmacies
Khobar, Saudi Arabia
11.2021 - 05.2023
- Managing Beauty Categories.
- Achieve sales targets of assigned category.
- Achieving maximum profit for the company through the best invoice margin or other incomes.
- Utilizing OTB effectively to ensure best availability and Increase inventory turn over.
- Manage Stock Efficiently to bring right stock in the right time and place without building over stocks.
- Negotiation with the suppliers for annual contracts and deals.
- Securing best in class promotions for all brands.
- Visiting competitor stores and E-Com sites to analyze assortment, optimize prices and match promotions.
Brand Manager - Category - Boots
Alshaya Group
Riyadh, KSA
10.2019 - 10.2021
- category management of color cosmetics, Personal Care (16 subcategories) and Health Care (14 sub categories) - using the category management methodology to post the categories sales and profitability.
- leading the commercial team of 1 senior buyer, 3 buyers, 3 merchandisers and 6 assistant buyers.
- Conducting monthly P&L review and taking necessary actions to increase sales, reduce loss and improve net profit.
- Negotiation of suppliers annual deals And contracts to secure best Margins, rebates and other income (Achieved 25 Million SAR in 2021)
- Maximizing the use of available OTB (80 Million SAR per year) to achieve best on shelf availability while reducing the risk of excess and expired stock.
- Developing Successful Relation With Suppliers Representatives And Supervisors.
- Leading of Planograms Design Using Nilsen Spaceman.
- Manage Stock Efficiently to increase inventory turn.
- Insuring maximum Return of Expired and Damaged stocks.
- Maximizing company profit through renting different marketing activities to suppliers.
- Identifying New Opportunities in market and following global and market trends.
- Conducting regular competitors visits and identify their key activities.
- Leading buying team development, through appropriate training, mentoring and coaching to ensure buying operational excellence.
- Setting and monitor SMART objectives for buying team.
Senior Buyer- Boots
Alshaya Group
Riyadh, KSA
10.2013 - 10.2019
- Accountable for buying all categories (cosmetics, Personal Care and Health Care)
- Managed Buying team of (2 Buyers, 2 Merchandisers and 4 assistant buyers) to Achieve Both Category targets and Brand Goals.
- Maximized use of available OTB to achieve best on shelf availability while reducing risk of excess and expired stock.
- Launched Planograms Design Using Nilsen Spaceman.
- Insured maximum Return of Expired and Damaged Items.
- Maximized other income through renting different marketing activities to suppliers.
Research And Development Manager
Kunooz Pharmacy chain
Riyadh, KSA
10.2012 - 06.2013
- Planned Indoor Marketing Activities And Marketing Campaigns.
- Delivered 6,000,000 SAR of other income from space Rent And Supplier Promotions.
- Launched New Pharmacies Layout.
- Launched Kunooz Loyalty Program (Both Open and Closed).
- Established Customer Service Department.
- Developing and implementing strategies for new products and services.
- Analyzing pharmacies performance and develop & implement models to improve product movement.
- Implemented Automated Replenishment Mechanism In All Branches.
- Launched Kunooz Web Site And E-Commerce .
- Determined new opportunities to increase sales and profitability .
Personal Care Buyer
Kunooz Pharmacy Chain
Riyadh, KSA
04.2011 - 09.2012
- Managed Buying All Personal care Categories.
- Developed Successful Relation With Suppliers Representatives And Supervisors.
- Negotiated suppliers annual deals And Agreements.
- Insured Maximum Availability.
- Managed stock efficiently to increase inventory turnover.
- Maximized return of expired and damaged Items.
- Prepared All Reports and analysis necessary for Decision Making for top management .
Area Manager
KUNOOZ Pharmacy Chain
Riyadh, KSA
04.2009 - 04.2011
- Sales management of 20 pharmacies.
- Setting up sales targets.
- Handling Sales Reports for effective data utilization to maintain excellent follow up of KPIs.
- Minimizing Return from Expired items to main warehouse.
- Increase Profitability Through Achieving high sales of high profit items.
- Field Training For Pharmacists on selling skills and customer service and follow up of training through designing a balanced score card for pharmacists performance .
Pharmacist
Kunooz Pharmacy Chain
Riyadh, Saudi Arabia
10.2006 - 10.2009
Education
BSc. - Pharmacy
Tanta University
Egypt04.2004
Skills
Technical & Software Proficiency:
- Advanced proficiency in Oracle-based retail programs (AIMS, Data Warehouse, Gold), Microsoft D365 retail management system, and Nielsen Spaceman
- Expert in Microsoft Office Suite (Excel, Word, PowerPoint) and Adobe Photoshop Skilled in Google SketchUp for 3D layout designs
Analytical & Negotiation Skills:
- Advanced analytical and numerical skills, with a strong background in supply chain management and advanced negotiation
Language Skills:
- Fluent in English with excellent written and verbal communication skills
Courses
- Skilled Negotiator Workshop (The Gap Partnership)
- Retail Brand And Category Management (DMS Retail)
- Retail Visual Merchandising Management (DMS Retail)
- Retail Sales And Operation Management (DMS Retail)
References
Available upon request.
Timeline
Supply Chain and pharmacy excellence Manger
Binsina Pharmacies
06.2023 - Current
Senior Category Manager - Beauty
Al-Dawaa Pharmacies
11.2021 - 05.2023
Brand Manager - Category - Boots
Alshaya Group
10.2019 - 10.2021
Senior Buyer- Boots
Alshaya Group
10.2013 - 10.2019
Research And Development Manager
Kunooz Pharmacy chain
10.2012 - 06.2013
Personal Care Buyer
Kunooz Pharmacy Chain
04.2011 - 09.2012
Area Manager
KUNOOZ Pharmacy Chain
04.2009 - 04.2011
Pharmacist
Kunooz Pharmacy Chain
10.2006 - 10.2009
BSc. - Pharmacy
Tanta University
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