Mahmoud Elkayyal
Dubia
Summary
Seasoned Car Rental Agent with comprehensive knowledge in rental operations, customer service, and fleet management. Experience includes handling car reservations, explaining rental policies to customers, and resolving disputes or complaints. Displays strong communication skills and the ability to thrive in high-pressure situations. Known for improving customer satisfaction rates and contributing positively to team performance.
Overview
15
15
years of professional experience
Work History
Car Rental Agent
BROTHERS RENTAL CARS
Mansoura
2019.12 - 2024.09
Stocker
METRO SUPER MARKET
SHARM ELSHIKHA
2016.12 - 2019.11
Assistant Waiter
Sunny DAYS EL PALACIO RESORT
HURGHADA
2014.03 - 2016.07
Assistant Manager
Steng clothing
Mansoura
2010.01 - 2013.11
Education
High School Diploma -
FACULTY OF COMMERCE
MANSOURA UNIVERSTY 2014-04
Skills
- Reservation Management
- Insurance understanding
- Fleet Management
- Cash handling experience
- Geographical knowledge
- Prospecting
Languages
Arabic
First Language
Timeline
Car Rental Agent
BROTHERS RENTAL CARS
2019.12 - 2024.09
Stocker
METRO SUPER MARKET
2016.12 - 2019.11
Assistant Waiter
Sunny DAYS EL PALACIO RESORT
2014.03 - 2016.07
Assistant Manager
Steng clothing
2010.01 - 2013.11
High School Diploma -
FACULTY OF COMMERCE