Responsible for QHSE and ensuring consistent and effective implementation and assessment of standards and processes, risk management and continuous improvement for product and service delivery, and responsible for driving customer satisfaction and service quality
Identify Risk and Perform Qualitative Risk Evaluation
Investigate Event, Close Event and Validate Event Investigation
Manage Incident Recovery
Prepare Tender/Proposal Technical Documentation
Identify and Capture Leads
Conduct Internal & external Contract Review
Collect Market Activity Intelligence
Collect Competitor Intelligence and Market Share
Understand the location Business Line pipeline, validate pricing and strategy, and develop supporting sales actions to achieve/exceed targets for cash flow, budget revenues, pricing, and market share
Promote and role model a customer centric culture for local customer facing team (Customer Success, Outstanding Experience, Mutual Value) and acting on relationship metrics like Net Promoter Score and Customer Satisfaction
Responsible for the Business Line opportunities, tender response, negotiation, and adherence to review & approval requirements
Drive commercial strategies and set pricing accordingly, as well as develop supporting sales actions
Participate in Team Selling with the aligned objectives of customer success factors
Responsible for the location Business Line revenue forecast
Capture and manage customer Business Line activity, competitor intelligence, strategy and market share information
Update account with the respective BL input, aligned with Business Line & Division drivers
Demonstrate this through their opportunity pipeline for creating sales revenue forecast & targets
Execute Go to Market plans for new Technologies, Solutions, and Experiences
Country sales & Commercial Manager Surface System
Brunei Shell Petroleum
01.2019 - 01.2023
Responsible of Brunei Shell Petroleum company Offshore & Onshore Account sales and commercial with dedicated support to the operation forecast and planning for strategic projects
Maintain monthly tracking for BSP drilling sequence to ensure on time delivery for all equipment under manufacturing to avoid jeopardizing BSP operations and drilling rig schedule
Follow up on weekly basis with both BSP contract holder and technical focal points for wellhead equipment orders and new technologies
Responsible of all new technology proposals for upstream md downstream projects
Responsible of shorten lead time deliveries for critical projects by contacting all plants mangers globally to support BSP urgent requirements & critical operation and secure equipment from global stock or buyback from Cameron customers globally if needed
Establish contact and business relations with all departments within assigned Customer operations
Provide technical support all the time internally and externally as needed for the following: Wellhead installations, Wellhead installation failures, Wellhead equipment modifications and refurbishments, Maintaining spare parts inventory and lists required to meet the customer's requirements, Engineering side and design Perspective, QA/QC, Plant Logistics, Running procedures Revision & Amendments
Ensure all supplied equipment are Comply with API, NACE, and ANSI standards
Tracking all shipments from Cameron approved plants
Tracking all internal CDR's and External TCR's
Support BSP with contract variations and technical benchmarking
Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team
Sales & Commercial Manager
Cameron Surface System
Abu Dhabi
01.2017 - 01.2019
Responsible of ADNOC Offshore Account, ADOC, DPC, SNOC sales and commercial
Maintain monthly sales, opportunities, and forecast report
Follow up on monthly basis with both Sales and finance Depts
On accounts receivables to ensure adequate spending versus budget and revenues
Keep track of payments collection and timely manner invoicing to ensure adequate payment as per promised books quarter and monthly close outs
Establish contact and business relations with all departments within assigned Customer operations that will affect the issuance of orders
Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team
Track all Sales orders on spreadsheets to monitor deliveries and Customer inventories
Maintain contact with all clients in the market area to ensure high levels of client satisfaction
Comply with API, NACE, and ANSI standards
Provide technical support all the time as needed for the following: Wellhead installations, Wellhead installation failures, Wellhead equipment modifications and refurbishments, Maintaining spare parts inventory and lists required to meet the customer's requirements
Assist in the development and implementation of marketing plans
Secure ADNOC Offshore Market share until 2021 (ZADCO island project)
Islands Project Manager
ZADCO
Abu Dhabi
08.2015 - 01.2017
From August 2015 dedicated for ZADCO new project with below reasonability: Consignment equipment/Wellhead Allocation Islands & offshore
Offshore Operation technical support
Focal point between Cameron & ZADCO: Engineering side and design Perspective, QA/QC, Plant Logistics, Running procedures Revision & Amendments
Focal point between Cameron agent, Cameron Plant and ZADCO: invoices & payment tracking, DSO's, RGR (Return Goods for Repair)
Tracking all shipments from Cameron approved plants
Well archiving (installation records VS equipment Data Books)
Tracking all internal CDR's and External TCR's
Tracking all field installation equipment NCR's and provide a detailed investigation report
RFQ technical clarifications
Sr. Aftermarket operation specialist
Cameron
Abu Dhabi
01.2011 - 01.2015
Responsible for ME operations and Staff management & provide 24 / 7 support for all operations within UAE
Closely work with machine shops in the region to manufacture and repair of wellhead equipment
Update and keep track of Cameron competency management system for all service engineers
Update weekly to top management regarding the utilization, revenue and rental equipments
Work with various functions within Cameron (Sales, inside sales & Engineering) to plan and execute Upcoming projects successful
Make sure all FSE installation on field, in workshops are carried out in safe manner, with JSA, and concern reporting a daily practice
Raise FPR regarding the installation shortcoming and responsible to give inputs for RCA and fishbone Analysis
Perform administrative functions relating to billing and well records
Attend customers meeting and serve as the interference between customer and Cameron engineering
Review procedures for wellhead installation, testing, work over and work with engineering to revise procedure According to field requirements
Conduct Training and briefing for all field service technicians' especially old wellhead equipment (McEvoy, WKM, IC)
Trouble shouting
Submit the detailed inspection report for engineering disposition and make sure repair activity is carried out as Per Cameron quality standards
Responsible for all Rental tools/equipments
Negotiate with customer of annual Contracts renewal and change orders
Help sourcing department in raising the purchase requirements, obtain quotes and issue purchase order in Obtaining tools, PPE and various other consumables for ME region
Responsible for Wellhead repairs and maintenance for optimal performance and wellhead management with Effective implementation of HSE policies on site
Responsible of all WACHS casing cutting/stud cutting contracts all over UAE
Good knowledge with (Microsoft office, SAP/OPTIMUS system)
Sr. Field Service Engineer
Cameron
01.2008 - 01.2011
Wellhead equipments troubleshooting
Assist customer warehouse personal in scheduling equipment deliveries to field locations
Supervision of all wellhead installation offshore & onshore, maintenance and repair operations as and when required by the company
Repair inactive wells (online/Offline)
External/internal casing cutting
External stud cutting
Responsibilities include the Installation, Maintenance and Repair of Cameron Surface Equipment
Setting & Retrieving BPV's with Lubricators
Single & Dual Completions
Advice all customer personnel in the selection and use of wellhead equipment particular to individual Requirements
Reporting & implementation of all findings of Wellhead integrity & ensure the Rig Site compliance with the Contract
Participate in client's meetings, audits & findings/investigations and maintain all actual accurate records and Reports and strictly follow Client's instructions justified with respect to wellhead integrity
Material Coordinator & Wellhead Service Engineer
VEGAS Oil & Gas
Egypt
01.2004 - 01.2008
Receiving and issuing all types of materials related to company activities
Supervision the handling and transportation of equipment and materials to the company locations and rigs
Following and revision of minimum and maximum level for stock items
Preparing all kinds of related reports
Participating in annual inventory
Performing all kinds of paperwork
Started to work on the wellhead installation and maintenance in 2006