Mahmoud Hamd
Dubai,UAE
Summary
Forward-thinking Assistant Manager skilled at leading teams to efficiently meet goals. Successful background matching employees with roles for maximum performance. Upbeat and proactive with a strong focus on continuous operational improvement. Takes on challenging new roles harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. A loyal employee with a solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Accomplished Business student, eager to apply knowledge and gain practical experience. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things.
Overview
1
1
year of professional experience
Work History
Assistant manager
Dubassi group llc
Khartoum, Sudan
01.2022 - 04.2023
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
- Trained staff on best practices to achieve optimal productivity.
- Motivated management and staff teams to consistently deliver high-quality, customer-focused service.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Established clear budgets and cost control strategies to meet objectives.
- Enforced company policies and guidelines for all employees.
- Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.
Education
Bachelor of Business Administration - Business
University Of Medical Sciences & Technology
Sudan 02/2021 - 04/2023
Bachelor of Business Administration - Business
Heriot Watt University
Dubai 09/2023 -
Skills
- Outstanding customer service
- Target motivated
- Department management
- Facility management
- Communication skills
- Time management
- Leadership
- Team building
- Customer-focused
- Knowledge of Excel and Word
- Multilingual
- Inspiring leadership
Languages
English
Fluent
Arabic
Native
Affiliations
- Community events
- Environmental work
- International experience
- Reading
Timeline
Assistant manager
Dubassi group llc
01.2022 - 04.2023
Bachelor of Business Administration - Business
University Of Medical Sciences & Technology
02/2021 - 04/2023
Bachelor of Business Administration - Business
Heriot Watt University
09/2023 -
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