MAHMOUD KASSEM JOUNI
Dubai,United Arab Emirates
Overview
7
7
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
FACILITIES ENGINEER
COLLIERS
01.2023 - 06.2025
- Manage and supervise the execution of hard and soft FM, and specialized services across 15 portfolios with a value of AED 20 Milion.
- Overlook a yearly services and utilities budget for common areas of AED 20 million.
- Manage vendor quotation sourcing and evaluation, prioritizing tasks according to project requirements.
- Monitored building maintenance through periodic inspections, ensuring alignment with contractual SLAs and KPIs.
- Conduct bi-annual condition surveys for 45 properties, ensuring compliance with DM and DCD regulations.
- Ensure validity of 3rd party certificates across all portfolios in accordance with DM and DCD regulations.
- Create and present yearly budgets for property improvements and enhancements to the clients.
- Ensure all customer service requests are attended to and addressed on time as per the SLA and KPI’s.
- Audit and approve service reports, work completion documentation, and invoice submissions.
- Maintain regular reporting for clients, detailing monthly expenses and portfolio deliverables.
FACILITIES MANGEMENT SUPERVISOR
NAKHEEL COMMUNITY MANGEMENT
01.2020 - 03.2023
- Ensured the delivery of different services in the community common areas of 850,000 Sqft. built up areas.
- Supervise the execution of 13 hard and soft FM, and specialized services.
- Plan and set the PPM procedures based on the O&M manual recommendation, and provide technical and management advice to service providers.
- Lead and monitored the subcontracting works i.e. (Firefighting and life safety systems, security systems, lifts, BMS, water treatment, barrier, pest control, swimming pools,etc.).
- Prepare and present regular reports to line manager related to facility, finance, budget, and utilities saving initiatives.
SITE ENGINEER
GULF STEEL INDUSTRIES FZ
01.2018 - 01.2020
Education
Bachelor of Science - Civil Engineering
American University of Sharjah
01.2013 - 01.2017
High school Diploma -
Dubai International School
01.2008 - 01.2013
Skills
- Project management
- Condition survey reports
- Vendor and contract management
- Troubleshooting and problem solving
- Team leadership
- Software Proficiency
Certification
Project Management Professional (PMP) ® - Project Management Institute, April 12 2025.
References
References available upon request.
Timeline
FACILITIES ENGINEER
COLLIERS
01.2023 - 06.2025
FACILITIES MANGEMENT SUPERVISOR
NAKHEEL COMMUNITY MANGEMENT
01.2020 - 03.2023
SITE ENGINEER
GULF STEEL INDUSTRIES FZ
01.2018 - 01.2020
Bachelor of Science - Civil Engineering
American University of Sharjah
01.2013 - 01.2017
High school Diploma -
Dubai International School
01.2008 - 01.2013
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