Highly dependable trustworthy salesman with effective customer service and very good communication skills, regularly looking for ways to increase overall sales by engaging consumers, possesses a strong understanding of the work and the necessary tools for maximum success and achievement.
Hi, I’m
Mahmoud Mohamed Hussein
Abu Dhabi
Summary
Overview
15
years of professional experience
1
Certification
Work history
DERWANDI RESTAURANT Abu Dhabi
supervisor
10.2021 - Current
Job overview
- Led team to deliver outstanding hospitality operations.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Resolved complaints calmly and professionally to achieve positive customer outcomes.
- Contributed fresh ideas and innovation to continuously improve the business.
- Completed accurate end-of-day financial routines for cash and card transactions.
WAVES CLUBAbu Dhabi
Supervisor
10.2018 - 03.2021
Job overview
- Supervised activities of workers and enforced safety regulations.
- Oversaw day-to-day activities of team, ensuring tasks were completed to high standard.
- Trained new hires and set up mentoring relationships to drive team performance.
- Dealt with customer complaints and rectified product and service issues.
POOL BARAbu Dhabi
Captain
06.2014 - 09.2018
Job overview
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Pepsi ColaAlex Egypt
Merchandiser supervisor
01.2013 - 05.2014
Job overview
- Worked with marketing and procurement teams to formalise range and sourcing strategy.
- Monitored seasonal displays, reviewing data generated through direct customer feedback and mystery shopping reports.
- Communicated with vendors to answer questions, order samples and resolve issues.
- Oversaw planning and execution of targeted sales and marketing strategies.
LEGEND STOREAlexandria- Egypt
Salesman - Clothing
09.2011 - 11.2012
Job overview
- Managed customer feedback, using objection-handling skills to resolve issues.
- Delivered high sales performance within budget to strict deadlines and targets.
- Met sales targets by generating leads among target audiences.
- Demonstrated product features and functions to engage potential customers.
San Stefano MallAlexandria - Egypt, EGYPT
Salesman - Luxuries and Accessories
07.2009 - 09.2011
Job overview
- Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
- Applied various sales techniques to steadily expand customer bases.
- Received stock deliveries, accurately completing paperwork and updating system records.
- Placed customer orders, providing guidance on product delivery timeframes.
- Provided customers with price information and handled financial transactions.
Education
ALEXANDRIA
University overview
Technological College of Tourism and Hotels EGYPT 2007
Skills
- Kitchen staff coordination
- Project scheduling
- Quality Assurance
- Safe food handling
- Team development
- Customer Service
- Hiring and training
- Cleanliness
- Decision making
Languages
Arabic: Mother Tongue.
Advanced (C1)
English
Advanced (C1)
Accomplishments
Accomplishments
2 TIME EMPLOYEE OF THE MONTH
1 TIME EMPLOYEE OF THE YEAR
Certification
ESSENTIAL FOOD SAFETY
VALID 12/2027
Custom
Custom
- International Computer Driving License ICDL, Egypt.
- Small Business Establishment Course, UNDP - Egypt.
Timeline
supervisor
DERWANDI RESTAURANT
10.2021 - Current
Supervisor
WAVES CLUB
10.2018 - 03.2021
Captain
POOL BAR
06.2014 - 09.2018
Merchandiser supervisor
Pepsi Cola
01.2013 - 05.2014
Salesman - Clothing
LEGEND STORE
09.2011 - 11.2012
Salesman - Luxuries and Accessories
San Stefano Mall
07.2009 - 09.2011
ALEXANDRIA
Availability
See my work availability
Not available
Available
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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