MAHMOUD MOSTAFA
Al Majaz 1
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
11
11
years of professional experience
Work History
Receptionist
spark residence LLC
05.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Sales representative
DREAM2000
02.2020 - 12.2021
- Sell smart phones & phone parts.
Customer service agent
EXCEED
07.2018 - 02.2020
- Technical supporter with Arabic account to handle internet customer problems.
Receptionist
SEAGULL HOTEL
05.2017 - 07.2018
- Make an effort to solve the problems and overcome any obstacles for hotel's residents.
Military service
EGYPTIAN ARMY
10.2014 - 04.2017
- Served my country as an OFFICER, handling all communications among my location and others, and managing my soldiers, training them, giving advice, and taking care of them.
Customer service agent
ZAIN ADVERTISING AGENCY
09.2013 - 10.2014
- Manage client's orders and handling the work processes.
Education
Bachelor - English
Zagazig University
Zagazig City09.2013
Skills
- Strong communication skills
- Negotiation
- Pleasant Personality
- Project management
- Ability to work under pressure
- Presentation
- Computer skills
- Organization skills
- Verbal and written communication
- Customer and client relations
- Greeting and Seating Clients
- Data inputting
- Typing Speed
- Call Management
Personal Information
- Date of Birth: 01/08/1992
- Nationality: Egyptian
- Visa Status: Employee Visa
- HAVE UAE DRIVER LICENSE
Hobbies and Interests
- Writing
- Reading
- Music
- Football
- Arts
Languages
English
Upper intermediate (B2)
Timeline
Receptionist
spark residence LLC
05.2022 - Current
Sales representative
DREAM2000
02.2020 - 12.2021
Customer service agent
EXCEED
07.2018 - 02.2020
Receptionist
SEAGULL HOTEL
05.2017 - 07.2018
Military service
EGYPTIAN ARMY
10.2014 - 04.2017
Customer service agent
ZAIN ADVERTISING AGENCY
09.2013 - 10.2014
Bachelor - English
Zagazig University
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