Mahmoud Saad
Dubai
Summary
Talented professional experienced in information and communications technology management. Develops technologies to achieve business systems and operations requirements. Leads teams by example to maintain high-performing service departments.
Overview
25
25
years of professional experience
5
5
years of post-secondary education
Work history
Information Technology Manager
Tamani Marina Hotel & Apartments
Dubai
01.2013 - Current
- Hospitality system upgrade ( Opera PMS, SUN Back Office, MC Material Control, Micros POS, Oasys- Payroll &HR)
- Switching to a smart hotel - ( IPTV - IP telephone - Sensor lights - Sensor motion - Air conditioning and ventilation control)
- Network Cabling Installation Latest version support 10g
- Smart wifi technology 6 series
- CCTV room with the latest international specifications 850 smart cameras
- Gust service application with QR code
- Upgrade IP PABX - smart Alcatel Lucent
- Upgrade the IT control room (VM server - cloud backup - antivirus and firewall - active directory and new policy)
- Introduce new technologies, enhancements, and applications to the operation to ensure work efficiency.
Information Technology Manager
Helnan International Hotels
Cairo
01.2010 - 04.2013
- Managed and handled the IT operation at the following: (Operation and Pre-opening experience)
- Helnan Marina Sharm Hotel (340 rooms) Sharm El Sheikh-5 Stars
- Helnan Palestine Hotel El Montazah (240 Rooms & Suites) Alexandria -5 Stars
Information Technology Manager
B&G Hotels & Resorts
01.2002 - 12.2010
- Managed and handled the IT operation at the following: (Operation and Pre-opening experience)
- Kahramana Resort - Marsa Allam / Calimera Habiba - Marsa Allam (750 Rooms) 5 Stars IT Manager (July 2008 - Jan 2010)
- Kahramana Garden - Marsa Allam / (400 Rooms) 5 Stars Assistant IT Manager (Jan 2004 - July 2008)
- Laguna Vista Resort - Sharm El Sheikh (475 Rooms) 5 Stars / Supervisor IT (April 2002 - Jan 2004).
IT Administrator
Ericsson middle east (Delta group)
Cairo
01.1999 - 01.2002
- Managing all the IT tasks, sustaining, and improving high-quality processes and software solutions
- Choosing the optimum solution for all the IT issues to meet business needs
- Monitor and administrate network servers, user accounts, and system access
- Monitor and manage network integration, upgrade, and replacement of hardware, software, and peripherals.
Education
Bachelor (B.Sc.) of Information systems -
The Higher Institute for Specialized Technological Studies
Cairo, Egypt 09.1997 - 05.2001
IBM Scholarship (900 hours) -
Network Administration & Network Security - MCSE Core 2000 - MCSE Core Migration to win2003. LINUX operating System. - A+ Hardware 2000 - A+ Software 2000 - Certified Internet Webmaster (CIW410). Certified Internet Webmaster (CIW470 Computer Network Professional).Marketing and Sales & Basic Accounting
Cairo / Egypt 01.2001 - 10.2001
Microsoft -
1-MCSA 2003 certificate 2-MCSE 2003 certificate 3-Upgrade MCSA/MCSE 2003 to 2016
Cairo / Egypt 02.2002 - 05.2002
PMP (Project Management Professional) Course Completion Certificate -
Blue Ocean Academy- Dubai
Dubai / UAE 05.2016 - 07.2016
Skills
- Innovation-oriented
- High-value project management
- Transformation into a smart hotel
- Risk mitigation planning
- Technology road maps
- Microsoft & Linux servers
- Network management
- Data protection
Personal Information
- Date of birth: 05/12/1980
- Gender: Male
- Nationality: Egyptian
Languages
English
Advanced
Arabic
Native
Timeline
PMP (Project Management Professional) Course Completion Certificate -
Blue Ocean Academy- Dubai
05.2016 - 07.2016
Information Technology Manager
Tamani Marina Hotel & Apartments
01.2013 - Current
Information Technology Manager
Helnan International Hotels
01.2010 - 04.2013
Microsoft -
1-MCSA 2003 certificate 2-MCSE 2003 certificate 3-Upgrade MCSA/MCSE 2003 to 2016
02.2002 - 05.2002
Information Technology Manager
B&G Hotels & Resorts
01.2002 - 12.2010
IBM Scholarship (900 hours) -
Network Administration & Network Security - MCSE Core 2000 - MCSE Core Migration to win2003. LINUX operating System. - A+ Hardware 2000 - A+ Software 2000 - Certified Internet Webmaster (CIW410). Certified Internet Webmaster (CIW470 Computer Network Professional).Marketing and Sales & Basic Accounting
01.2001 - 10.2001
IT Administrator
Ericsson middle east (Delta group)
01.1999 - 01.2002
Bachelor (B.Sc.) of Information systems -
The Higher Institute for Specialized Technological Studies
09.1997 - 05.2001
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