Sales Force
Mahmoud Sakr
Abu Dhabi
Summary
Experienced in strategic planning, team leadership, and operational management. Leveraging comprehensive business acumen to enhance efficiency and drive innovation. Skilled at fostering collaborative environments that yield high-impact results.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Senior Manager, Sales & Partnerships
Airpay Payment
12.2024 - 05.2025
- Managed loyalty program collaborations with key government entities, including the Ministry of Defense and Abu Dhabi Pension Funds
- Managed and implemented POS and QR code solutions for diverse sectors, including HoReCa (Hotels, Restaurants, Cafes), Hospitals and clinics
- Held monthly meetings to create business plans to drive successful business.
Account Management Team Lead
Talabat
11.2021 - 11.2024
- Hired & onboarded new talents to the team
- Maximized sales through effective client
relationship development, resulting in consistent
growth of portfolio - Monitor team performance and report on metrics
- Managed a 20-person team across Abu Dhabi and Al Ain, resolving inventory gaps for new KPP and Non-KPP branches (2023)
- Lead team of AMs to grow portfolio sales worth
over 1M AED increasing revenue 15% MoM. - Created strategies for market expansion in Al Ain Region
- Created detailed area performance and competitive analysis reports, driving market share growth
- Created internal campaigns to increase orders & presence of Talabat in the market
- Led training of processes and strategy to external stakeholders
- Increase marketshare of Talabat in Al Ain region to 90%
- Assessed accuracy of new data sources and data gathering techniques.
- Oversaw cloud kitchens initiatives in Abu Dhabi/Al Ain (H2 2023)
Account Manager
Talabat
01.2020 - 11.2021
- Managed a portfolio of brands over several Emirates
- Created marketing plans for partners based on mutual business needs and trajectory of growth
- Secured above 95% of portfolio as Strategic Key Partners
- Converted 90% of overall portfolio orders to TalabatGo
- Recommended brand products to partners, highlighted benefits and redirected objections to secure more than 400,000 AED in non-commissionable revenue monthly
- Consulted with partners on strategic expansion of their business with Talabat across the UAE
- Built and maintained strong relationships with entire portfolio
- Analyzed account details such as usage, sales data and partner comments to enhance understanding of effectiveness and partner needs.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Business Developer Manager
Projecs LLC : CPM Scheduling Consultants
08.2018 - 12.2019
- Drove new business acquisition and expanded client base
- Research client business referrals, network, and web leads
- Managed client relationships and negotiated high-value contracts
- Developed and executed sales strategies to achieve targets
Customer Success Associate
Teleperformance
03.2018 - 08.2018
- Resolved concerns with products or services to help with retention and drive sales.
- Leveraged sales expertise to promote products and capitalize on upsell opportunities.
Education
Bachelor of Business Administration - Financial Economics
Ahram Canadian University
01.2012 - 01.2016
Skills
- Team Leadership & Mentoring
- Performance Monitoring & Reporting
- Delegation & Deadline Management
- Market Expansion & Growth Strategies
- New Business Acquisition
- Upselling & Cross-selling
- Market Research & Data Analysis
- Stakeholder Engagement
- Cross-functional collaboration
Software
Tableau
Looker
Timeline
Senior Manager, Sales & Partnerships
Airpay Payment
12.2024 - 05.2025
Account Management Team Lead
Talabat
11.2021 - 11.2024
Account Manager
Talabat
01.2020 - 11.2021
Business Developer Manager
Projecs LLC : CPM Scheduling Consultants
08.2018 - 12.2019
Customer Success Associate
Teleperformance
03.2018 - 08.2018
Bachelor of Business Administration - Financial Economics
Ahram Canadian University
01.2012 - 01.2016
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