Versatile credit manager with 15 years of credit management experience, applying strategic credit policies in a clear, standardised manner. Familiar with regulatory requirements and best practices for best-possible company compliance and quality standards.
Overview
12
12
years of professional experience
Work history
Group Credit Control Manager
Fujairah Building Industries PJSC
Maintaining a department organizational structure enough to meet all goals and objectives
Properly motivate the credit staff
Measuring department performance with appropriate metrics
Providing ongoing training for the credit staff
Managing relations with collection agencies, credit reporting agencies, credit insurance providers, sales department, and subsidiary management
Maintaining the corporate credit policy & to escalate the suggestion/recommendation of changes in the credit policy to CFO & CEO
Creating a credit scoring model and managing customer credit files
Monitoring the credit granting and updating process
Accepting or rejecting the staff's credit recommendations
Personally, investigate the largest customer credit applications and visit them to establish relations
Doing the proper investigation/Analysis for the largest customer having overdue
Monitoring deductions being taken by customers
Examine all credit reports and data closely to check for discrepancies
Assisting management in presenting reports to stakeholders and board members.
Senior Credit Controller
Juma Al Majid Group, A.E
Dubai
07.2011 - 01.2017
Managing a team of 6 Credit Officers & Credit Supervisor, reporting to Credit Control Manager and the Group CFO, over the group of 15 entities [Business Unites] -Contracting & Services sector [ Al Arabia Electrical Industries, Al Arabia Electro Mechanical, Al Arabia For Elevators & Moving Systems, Al Arabia For Operation & Maintenance, Al Arabia For Safety & Security, Al Arabia For Technical Supplies and Contracts, Al Majid Contracting, Al Majid Industries, Leader interiors and Leader Metal ]and Trading sector [Al Majid travel, Home appliances, Tyrese and parties, Office equipment ]
Managing & reviewing the KPI's reports of our department, I provide a monthly/Quarterly analysis report to the Credit Manager and Group CFO, CC to the Group Financial Controller
Managing DSO performance and reporting of the group, I provide a monthly analysis report to the Credit Manager and Group CFO, CC to the Group Financial Controller
Manage and establish policies and procedures for credit control processes, and credit cycle with Operation (Business Units), under supervision of Credit Control Manager, and reported to CFO
Follow up on the delayed collections with Operation (Business Units) Division General Manager, in present of branch Senior Accountant to escalate the collected remarks to the central management CFO & Credit Manager for further action
Presenting credit recommendations to the central management CFO & Credit Manager
Hold a meeting with the operation (Business Units) Management in present of branch Senior Accountant, to discuss the collection status & all Credit Matters in his division
I.e., collected remarks by Operation for Overdue, overdue above 90 days, Unbilled Receivables & retention, Customers Exceeding credit limits, Customers Not adhering with the approved payment method, Customers having expired trade license…]
Ensuring proper maintenance of all customers' files done on a weekly, monthly, and quarterly basis to be done by the credit officer accordingly
Evaluating the analysis of the customer's financial position and market reputation in terms of opening a new credit account by the credit officer
Evaluating the balances Confirmation from the customers directly, supervised the reports done by the credit officer & sent by the accountant in charge
Evaluating & controlling after approvals over credit limits and payment terms & payment method granting for the new & existing credit customers
Ensure that overdue accounts are appropriately managed and if required may instigate legal proceedings and prepare the necessary documentation for legal action
Planning and forecasting group cash collections target monthly
Monthly/Quarterly meeting with CFO and Business Unit Management to discuss and resolve past due accounts
Identified control weaknesses and seek for an improvement
Ensure compliance with organization budgetary guidelines
Achievement:
Set up credit policy & procedure for 15 entities
Set up credit policy & procedures for returned cheques and legal cases for all groups
Set up credit reports and performed the proper enhancement.
Credit Officer
Juma Al Majid Group
Dubai
11.2008 - 07.2011
Receive and study credit application forms and other legal documents from BU to ensure completeness of documentation and make the necessary filing
Releasing orders on daily basis within the company procedures and policies on the same day
Generate all the necessary credit reports on a weekly, monthly & yearly basis to ensure compliance of credit control department objectives
Keep following up and monitoring with BU manager, senior accountant, bill collector and salespeople for payments and settlements to ensure compliance of company procedure /policy and coordinate with other finance department to achieve the company objective
Follow up the collection process and push BU to collect/settle all credit matters through CCD reports at proper time to maintain credible receivable and risks
Attend BU inquiries and provide the needed explanation if required to ensure work done as per company procedure
Keep following up the bounced cheque and legal cases to the concerned department and arrange the necessary updates and progress and reports upon requested
Providing and suggesting new ideas pertaining to credit procedures in order to achieve company/top management objectives
Assume all duties and responsibilities of Senior Credit Controller upon leave to keep the smooth of workflow
Achievement:
Set up credit reports.
Sales Executive
National Bank of Abu Dhabi's, A.E- Abu Dhabi
03.2007 - 10.2008
Selling banking multi products, maximizing accounts profitability through cross selling company's other products such as auto loans, smart loans and liability accounts, identifying business opportunities by listing new company's customers
Well known defects of the competition to inform our prospects on how we do business better
Managed client relations to promote long-term relationships
Responsible for implementing best customer service practices to improve sales channels and minimize customer complaints
Achievement:
Execute sales activities fluently
Build strong relationship with clients
Reason for leaving:
To have a more challenging and fulfilling job in Finance and Accounting.
Accountant
Tullkarm Decoration Est
08.2004 - 01.2007
Prepares journal entries and bookkeeping
Processing year end accounts
Advising clients on tax
Accurately and promptly process documentation
Preparing monthly reconciliations
Preparing annual financial statements
Collecting raw financial data
Developing policy for company
Preparing standard accounting reports and summaries for financial analysis
Reviewing the company's financial system
Calculating, preparing, and submitting accounts and tax returns
Preparing tax provision schedules.
Education
Bachelor's Degree - financial and Banking Sciences
Zarka Private University
Skills
PC Skills:
MS Office (Word, Excel, Power Point, Access)
Accounting software/ERP: Oracle, SAP
Accounting software
Loss mitigation strategies
Financial planning
Loan recovery processes
Financial viability assessment
Credit analysis
Loan documentation
Credit exposure monitoring
Persistent communication
Issue review
Cross-functional communication
Billing query resolution
Risk evaluations
Outstanding payment collection
Aged debt control
Credit risk management
Time management
Public relations
Team building
Leadership
Languages
English
Fluent
Arabic
Native
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Senior Credit Controller
Juma Al Majid Group, A.E
07.2011 - 01.2017
Credit Officer
Juma Al Majid Group
11.2008 - 07.2011
Sales Executive
National Bank of Abu Dhabi's, A.E- Abu Dhabi
03.2007 - 10.2008
Accountant
Tullkarm Decoration Est
08.2004 - 01.2007
Group Credit Control Manager
Fujairah Building Industries PJSC
Bachelor's Degree - financial and Banking Sciences